2/10 แย่
15 เม.ย. 2025
Beautiful hotel, but terrible experience
The hotel was beautiful - and I would have given it 5 stars - BUT unfortunately 2 employees there literally destroyed my life, which far overshadowed what would otherwise have been a beautiful stay. The other employees were quite nice... BUT THESE TWO...
I was staying there with my Kenyan fiance. The hotel was beautiful, service was great - EXCEPT for the one girl in the restaurant (who got angry when I forgot to tip her for room service) and the security guy who kept texting my cell phone with business proposals, after asking for my number and pretending to befriend me (he must have mistakenly thought I had money).
So, both these individuals went to my fiance, behind my back, told her I was cheating on her (an outrageous lie), presumably out of spite. My fiance unfortunately took them seriously, stormed out and left me (and much worse that happened later, as a result, which I won't even mention) -- and my life has been in shambles ever since. And perhaps worst of all, the management did absolutely NOTHING after I brought this to their attention.
So, in summary, this is a beautiful hotel with otherwise impeccable service, but make sure not to displease these 2 employees, who I believe still work there -- just look what happened to me; what would have been the wonderful stay of a lifetime instead turned into what has become a lifelong nightmare, and it makes me very sad.
So be very careful when interacting with employees and definitely do not displease them.
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