Neil was an absolute DELIGHT on check in. Gave us a bottle of bubbly to celebrate our wedding anniversary. Truly appreciated.
Strangely though our room was not cleaned when we left for the day, nor our towels refreshed. I called housekeeping as we were leaving again that night for an event and they only left towels. Not even washers etc. And didint even attempt to refresh the room which for a hotel of this calibre we found VERY odd.
marian
ทริป 2 คืน
10/10
Elizabeth
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
10/10
Gail
ทริปธุรกิจ 4 คืน
10/10
Awesome time
Daniel
ทริปกับครอบครัว 1 คืน
10/10
Carla
ทริป 1 คืน
10/10
Shane
ทริปธุรกิจ 2 คืน
6/10
Angeliki
ทริป 2 คืน
6/10
Good size rooms in a new build hotel. A bit of a rabbit Warren if you’re in the higher numbered rooms on each floor, but the rooms are big for a Sydney hotel.
The staff is without exception rude. No pleasantries, no-one smiles, they were literally rude when I asked for my room key to be rescanned as it had stopped working. This isn’t unusual, it happens all the time - I don’t expect to have to wait 5 minutes for it to be done (no one at the desk, when they eventually came out of the office took forever to do it.)
A dirty sheet left on the floor in the corner of the room was still there for the entirety of my stay, despite me alerting the front desk, and my room being made up by housekeeping after the first night.
Thomas
ทริป 2 คืน
6/10
A cleaner swiped into my room before check out time
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Hannah
ทริปธุรกิจ 2 คืน
8/10
Good location in north Sydney, new spacious rooms. Dirty/yellow-marked towels. No hotel restaurant, although ad says so. Instead they partner with nearby street cafes (you can purchase and bill to your room). Heating in room not working properly. I’d stay again if price is low.
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
10/10
Very nice hotel, will be back. Front office staff were great despite having to check us in manually due to a system outage
Sam
ทริป 3 คืน
10/10
Siobhan
ทริป 1 คืน
8/10
Nadika
ทริป 2 คืน
10/10
Peter
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
10/10
Christopher
ทริป 1 คืน
8/10
Very spacious and clean - great location and comfortable bed. Bathroom toiletries of good quality too.
Good location, free on street parking after Midday on street. Good clean rooms
Jennifer
ทริปกับครอบครัว 1 คืน
4/10
I chose this hotel based on the location, I would expect a higher end hotel to be better quality and service. My biggest gripe was a luke warm shower in the evening and no hot water at all in the morning, also had a light out in the bathroom so couldn’t get ready in there in the morning. I had a look at the gym in the evening, it just didn’t feel super safe being detached from the main building.