Noisy at night, can hear the train. Reception service is poor, need better trained staff who can help accommodate visitors. They do have breakfast, which is adequate. 10 min walk to trains. Wasn't happy with front staff, although breakfast staff was very lovely.
Wouldn't recommend
Karen
Karen, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
26 เม.ย. 2025
Shigeyuki
Shigeyuki, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
25 เม.ย. 2025
The girl who checked us in seemed to require more training. She didn't know how to handle our situation when we arrived. The property is quite inflexible in our requests. There is a train that is operational, 24 hours of the day, so it can be quite noisy and disturbing when you are trying to sleep. During my entire stay in Japan, this was the worst hotel accommodation that we stayed in.
I would NOT recommend. The front staff requires more training. The hotel needs to meet the guests' expectations, and provide better service.