Entered my first room and was immediately greeted by a cockroach. Internet was extremely poor so they transferred me to another room (after 20 minutes of going back and forth wasting time), which was effectively a DOWNGRADE from the type of room I had ordered. No refund was proffered. The new room, which did have improved internet, unfortunately had a mosquito population, and I am not exaggerating, of at least 50. I killed 30-40 mosquitoes and there were still plenty left when I evacuated that dengue fever pit.