Azura Beach Resort - All Inclusive - Adults Only

The resort rooms and dining areas are very clean. The staff is friendly and accommodating. The food is delicious and the views are amazing. You will not be disappointed. I highly recommend!

Great spot. Very nice. Laid back and relaxing.

This hotel was marketed as a quiet, relaxing, not your typical “all inclusive,” harmonious getaway. That is what I was looking for. This is the opposite of what I experienced. The hotel was overbooked, crowded, loud, understaffed, understocked and not relaxing in any way. If you’re unhappy with something about your room or accommodations, they basically said, too bad. Honestly if my room wasn’t non-refundable, I would have left and stayed somewhere else. The bar and service staff are wonderful and try to take care of you, this review is not about them.

We had a problem at check-in. It wasn't Azura's fault, it was the fault of Expedia.com. We were in Costa Rica for 17 days. we stayed at Azura for 3 days. When we booked on Expedia for 4 people, at check out it showed the booking was for 1 person. So I re-booked 3 times and every time at checkout it showed it was for 1 person. My wife and I figured it must have meant 1 booking or 1 room. So we completed the booking. When we got there they told us the booking was for 1 person and that we had to pay an extra nine hundred for the other three people. This was a major error on Expedia's part. The manager at Azura (Tammy) helped us by giving us another room to accommodate the four of us comfortably. She was very sweet and helpful. We find in our travels that management can make or break a trip. Tammy very much helped to make our trip by being so understanding and kind. It was only her second day on the job and we know that her presents will make Azura a better place to stay. Thank you Tammy!!! Shame on you Expedia!

LIKES-Room service and housekeeping service was great. Rooms were spacious and modern. Very Peaceful and Quiet. DISLIKES- Service at pool and Chill'n Grill was unsatisfactory. Shower in room took forever to get hot water, then kept fluctuating in temperature from cold to scolding after setting the temperature. Guest area Coffee machine was not working several times. House keeping kept leaving a minimal amount of towels and only 1 washcloth, 1 only per person, could get more when we asked, but just became frustrating to always have to ask for more.

I loved the location, and natural beauty. The staff was kind, especially Raul and Suzanna. The excursions offered were fun, safe, and a great value. I liked how quiet, small and peaceful the resort was. I do wish there were more dining options. The website said 5, but there was only one restaurant open for breakfast, one open for lunch, and two options for dinner. It looks like they are expanding, so maybe the other dining options will come later. The food itself was excellent. I also wish there was coverage for the beach daybeds and more umbrellas. I would have liked to spend more time on the beach, but there were only 3 umbrellas. The room was great and I had a swim up suite. It said the suite was ocean-front but in reality it had a partial-ocean view. Overall, we really enjoyed our stay and would highly recommend to others.

This resort was very quiet and relaxing, The beach was beautiful and so was the pool area. The food was delicious as they have a chef on staff. If you want prompt service this is not the resort for you. We believe this was due to language issues and that they were a little short staffed. However, all of the staff was friendly and accommodating.

The resort is new & very nice. Staff was great, but definitely on “island” time with food & drinks. Max & Kevin were the stars of the show. Only bad experience was finding sharp shard of plates or cups in our food 2 nights in a row. We had a talk with upper management about that & hopefully not a problem anymore.

I loved how it was surrounded by so much nature, such a beautiful sight. I didn’t like that they advertised for 24 hour room service and didn’t provide that. Most times it was hard to get someone to pick up the phone.

The staff was very friendly and helpful. The location was far from all activities but overall was great.