6/10 ดี
8 เม.ย. 2025
Door Lock Broken
Our door did not lock. We notified reception of this and they told us that they would keep an eye on the room. We said that wouldn't be sufficient. So they hard locked the door using a physical key. When we asked for a second physical key for the other guest they said they didn't have one. So we asked to be moved to another room. They told us that the free rooms could not be given to us as they were allocated to other guests. We insisted, reminding them that we too are guests. They eventually found a room and moved us, but after a lot of hassle. Meanwhile my two friends were told they would have to pay 15 pounds just to check in early, and were told they would have to pay per bag if they wanted to leave them at reception while waiting for check in. They ended up storing their bags in our room with the broken door while they awaited check in.
Other than that, everything was as you'd expect. Basic but decent. Rooms clean. No cooked breakfast.
Colm
Colm, ทริปกับเพื่อน 2 คืน
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