Very helpful staff, room basic but as expected for price. Onsen above average with nice outdoor pool. The most impressive thing was that with only a couple of hours notice they produced a vegetarian version of the evening meal for one of us - food was fabulous. Very pleased we stayed.
Stayed for a couple of nights, had a wonderful stay. The onsen is beautiful looking over a river so relaxing after a days skiing. Then the evening meal was stunning, 10 plus course Japanese food, definitely a highlight. Would definitely recommend this hotel.