ดับเบิลทรีบายฮิลตัน นิวยอร์ก ไทม์สแควร์เวสต์

Not Great

This hotel was packed. There are no Covid restrictions. There was no soap provided and only one towel in the room. We had to call for more towels and soap. We never got our soap. It’s ok for a quick stay. Decent location. However, the entrance to the hotel is surrounded by people smoking right at the door. I wouldn’t recommend this place for families. Definitely more of a younger crowd.

Jennifer, ทริปกับครอบครัว 1 คืน, 7 เม.ย. 2021

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Annoyed

It was hard to get hand soap in our room. It was hard to get wash cloths to wash up with and on top of that, I had to kill a few roaches.

ทริปกับครอบครัว 1 คืน, 6 เม.ย. 2021

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Worst hotel experience ever.

Basel, ทริปกับเพื่อน 1 คืน, 4 เม.ย. 2021

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We were surprised to see multiple garbage bags and garbage in general in the stairwell. We were on the 31st floor and decided to walk down. I had to step over smelly garbage bags to pass through stairwell. Our room had no refrigerator and almost no supplies in bathroom. Elevators were packed and social distancing was not practiced. An elevator attendant asked a woman to wait for the next elevator and she said no and got on anyway. She was on 2nd floor. Staff was very friendly and helpful. Desk attendant even printed out documents for me. Entryway was very littered. Garbage can in lobby was overflowing. One elevator was not in use during check in due to laundry service using it.

Melissa, ทริปกับครอบครัว 1 คืน, 2 เม.ย. 2021

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Paid for king bed got queen bed

Carmen, ทริป 1 คืน, 2 เม.ย. 2021

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The room when we first got in smelled like an animal died along w spoiled milk when we ask the front desk about changing our room she wanted to cancel my reservations after driving 6 hours there was a 30 wait for the elevator there too many teenagers if not younger in there yelling screaming the stay was terrible I won’t book with them again

Rosa, ทริปกับเพื่อน 3 คืน, 1 เม.ย. 2021

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Can do.better

Hotel location great!!! Rooms too small. Elevators too small and the wait to get on an elevator was long. Check-in & check-out took too long due to long lines and only 2 people at counter.

ทริปกับครอบครัว 3 คืน, 1 เม.ย. 2021

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Your hotel could not supply a luggage cart to move my luggage’s from my car to my room on floor 17 using half the elevators. During my third trip from my room to my car to e

Tyrone, เดินทางเพื่อทำธุรกิจ 1 คืน, 31 มี.ค. 2021

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The hotel is complete chaos! My floor was dirty! There was no hot water in my room! The wait for the first desk was 45 mins long when checking in! Under staffed! I am so disappointed in the double tree! I will never stay here again!

Jared, ทริป 2 คืน, 31 มี.ค. 2021

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The front desk people were amazing. Nothing but good things to say but the room service didn't clean my room in over 3 days. No cl

Sylvie, ทริป 1 คืน, 31 มี.ค. 2021

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