Not sure if we just got a bad room? The A/C sounded like a machine gun or helicopter after 10-20 minutes of use, regardless of which settings we tried. Bugs kept getting in (I understand it’s a jungle area, but no where else we’ve stayed in Thailand had bugs), the bathroom door wouldn’t even shut to the toilet so good bye privacy, and the shower walls had grime & mold in the tile, you wouldn’t even want to lean against or touch the shower wall. We even asked the front desk about our A/C, and sure enough it continued to sound like a machine gun. The pool has chipped tiles everywhere and the deck needs repair. Quiet area & comfy bed was about the only good things.