10/10 ไร้ที่ติ
7 ธันวาคม ค.ศ. 2024
Different Room provided but it was much better
We booked family grand room. However, we were given a room that was completely different from the photos of the room that is in description. While the room could fit 3 adults and was as big, the decor of the room resembled the rooms with earthly decor. This was initially disappointing. The room as per photos were all booked out. The management went above and beyond in service to make up for this change and after 3 nights we were given the room that is shown in photos. Having compared both rooms, we found the original room (earthly decor) was more practical with small kids as this room was completely flat and did not have any stairs. the rooms that are shown in photos has stairs.
Also the original room (with earthly decor) had TV facing the bed which kids and us much referred.
I would highly advise that whoever gets this earthly decor room as family grand room and while this may not be what you expected, this room may be better for what you need as a family.
Apurva
Apurva, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
