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I like the breakfast and the staff friendliness. Surprised to see there was no air condition in my room during such hot/summer season.

Staff tried hard and actually brought out food after we had slept through breakfast. Minimal amenities (no A/C). They tidied up the room each day, but wasn’t a thorough cleaning and towels were not replaced during our 7 day stay. Bug marks on the wall should be cleaned.

Old hotel. The room was not clean . The sheets dirty. It looks like a deposit. The breakfast poor and dirty cups

The hotel was near a canal in Hamburg. It was a small hotel and our rooms were located downstairs near the edge of it. There were only limited free parking spaces belong to the hotel just outside the entrance at the street side. Although the reception area was quite tiny, we were warmly greeted by the staff upon our arrival. As there were not any restaurants nearby, we had our dinner near the riverside before check in.

Good breakfast, nice staff, clean rooms. Good price for this hotel

As soon as we checked in, we opened the window in our room to let in some air (as there is no air-conditioning) and multiple spiders fell into the room. We were given a vacuum cleaner to sort it out ourselves. Only then were we told by staff that there was a spider infestation. There was no air-conditioning in the room, so having no windows open made it uncomfortable. Bugs and insects were on the ceiling and in webs. The WiFi was unusable in our room for the entire stay and only worked in public common areas. We left our room between 11am/12pm each day and it was never attended to by housekeeping.

Had a night in family room. It was large and with a kitchen. However the windows had been open for a long time due to the heat (no aircon available), so there were many big spiders in the rooms. Also the kitchen was unclean. When we finally could go to steep we could hear the traffic wery loud. Turns out that we were about 10 meters from the road. Even with closed windows it was loud. Met other people on the hotel that could not hear the traffic, but they could hear the piping make noice. Breakfast was “ok” but some of the roolls were from yesterday and there was no butter (only becel margarine)

Once figuring out the trains, this was a great location and hotel to get around, Great and friendly staff and breakfast was excellent and beyond expectation!!

Long daYstrad out.so it was lovery to give back to our hotel.it didn't look much from outside but wow lovely inside.

The Hotel Greven is a nice, small hotel located in a quiet neighborhood. It is just a 5 minute walk to the subway. The main Hamburg railstation was just 2 stops from their to get to the heart of the city. The manager and staff were all polite and quite helpful with helping me get around Hamburg. Strong, free WiFi connection in the room and well stocked free breakfast in the morning. A nice, small and clean hotel at a very reasonable price.