The room is very basic. Bed mattress is of the cheapest quality possible, and the pillow like stone. they did not even provide a blanket, just polyester bedsheet! No room safe (the room attendant told us they "lost the key of the safe") We asked for additional pillow they will not provide (even though afterward we got one more pillow) Washroom is old, plumbing beaten up and rusted, dirt marks everywhere. the restaurant food is of poor quality. the service staff is uncourteous, they never smiled, makes you feel totally unwelcome. I brought in my coffee press with me and asked for hot water, they told me its not allowed. The only nice persons there were the check-in administrative personnel. Finally, the beach and restaurants in Panglao (Alona beach area) are at least 20 minutes scooter ride. Very far. If you don’t have a scooter, you will be paying lots of money for transportation.
I would recommend avoiding this place altogether. It doesn’t even deserve two stars. I have been to many hotels in the Philippines, this is the worst, mot unwelcome place I have visited.