10/10 ไร้ที่ติ
30 พฤศจิกายน 2022
Great Location and clean, but with a few glitches
Location, Location, Location and Clean! Those are two most important things for us and Black Swan has them. This hotel is on a safe street, within 1/2 mile or so of the Broadway Honky Tonks, the Ryman, Pedestrian Bridge over the river, and B-Stone sports Arena. The suite was spacious and very clean. It has a full kitchen and even a washer/dryer. There was a nice bakery near by for breakfast and a convenience store also in the area
Now the weird stuff:
It's an online check in, no body in the building to help you. Following the email link provided, I did the check in. After that, every 12 hrs or so I received a threatening email saying I had not checked in and would not be getting my room if I didn't comply. A phone call to the management co. was promptly answered by a friendly guy who saw the glitch and fixed it. After receiving final confirmation, they reveal that free parking is limited to 1st come 1st serve. The only thing that makes Black Swan price competitive is the free parking. There turned out to be plenty of spaces, but this was weekday in Nov. On check in, the suite's key code did not work. so another call to Cust. Service was needed and problem was resolved. Front door into building: the lock did not work, so building not secure. No local TV, online TV was glitchy. Finally, the suite was comically dark. If you like to read, prepare to sit at the kitchen counter or bring your own light.
So, not perfect, but I'll stay there again because of the LOCATION
Christopher
Christopher, ทริป 2 คืน
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