ไฮแอท เพลส ดูไบ อัล ริกก้า เรสซิเดนซ์

Everything about the hotel was good. Only very poor customer services

We liked the room and the pool area. The location was OK but not great.

Friendly approach of hotel staff. Very helpful and always ready yo assist

Everything was great except the check in . We were advised that the booking was cancelled due to problem with the credit card .. this caused a minor delay else the stay was pleasant .. the tea is close to the station and night life of the area ..

Old property that make sick my wife. She got an allergy reaction with Severe difficulties for breathing. We have to cancel our booking and seek another place.

From check in to check out. We felt very unprofessional. The staff did not have a clue. We found the property is attractive but needs lot of customer service training. We called for bell boy no one showed up. Carpets are worn out. Hand shower was not even getting into the holder as they had glued it and not even holding onto the holder.

Everything was excellent. Very much recommended Great location and spacious apartments

Fantastic hotel, very clean and big size apartment for a small family. Very courteous and friendly staff

We had a 2 night stopover and it was good value for the price. I requested an iron early on arrival to our room ( there was an ironing board but no iron). The iron was delivered over 24hours later after I left a note on the ironing board for room service the next morning. The room did not get serviced until 5;30pm when we returned from our day out and went to reception to let them know that the room had not been done. The breakfast were good and we had an early morning flight on the 3rd day and Aboo Baker was very generous and allowed us to enter the restaurant for breakfast at 6am although breakfast did not open until 6:30am. He was very attentive.Overall good but the service was not up to the Hyatt standard.

Everything is perfect but it would be nice to add ventilation in the bathroom and dish detergent in the kitchen, other then those, everything is perfect.