Exceptionally clean and super service from the front desk!
William
ทริป 28 คืน
2/10
They said they left me a message the Wednesday before. I didn’t see it. Arrived at the property and was told I didn’t have a room. So I had to sleep in my car because they were overbooked. I’m too old to be doing that. Ruined the trip.
Quentin
ทริปธุรกิจ 2 คืน
2/10
10/10 Would NOT recommend someone to stay here upon booking we got a room that was non- smoking. However, every hallway, the elevator, and or room smelled like either cigarette smoke, weed smoke, or wet dogs. Between the people standing around the halls talking while I was trying to take the luggage cart back downstairs and kids running the halls for hours I couldn’t tell if it was a hotel or someone else’s home. If you want to feel like you’re in someone’s home by all means stay here you will feel right at home but if you are truly looking for a place to relax and have some comfort save yourself the money and go to the location in Downer’s Grove !
ผู้เข้าพักจริง
ทริป 1 คืน
2/10
We were there for a week I asked for my money back because the stove didn’t work. They didn’t have housekeeping and the room air conditioner didn’t work and they will refuse to give us some money back so I had to stay there when I asked for clean sheets they said that I’d have to wash them myself
April
ทริปกับครอบครัว 7 คืน
6/10
Maureen
ทริป 2 คืน
10/10
Michael
ทริป 9 คืน
10/10
James
ทริปกับเพื่อน 7 คืน
4/10
Miki
ทริป 7 คืน
2/10
Had to listen to people across the hall fighting, yelling, slamming their room door for three days during the day while I was trying to work. The third day they were fighting really bad and then the bathroom fan started leaking/raining all over the bathroom. I went down to customer service and requested a new room. They were very nice and put me into a new room. Well that room had evidence of bed bugs. I strongly recommend not wasting your money and staying there.
ผู้เข้าพักจริง
ทริป 8 คืน
2/10
Shanon
ทริป 2 คืน
4/10
Deborah
ทริป 9 คืน
10/10
Staff is very knowledgeable and area very peaceful
Scott
10/10
Overall very nice experienced staff
Dry pleasant and accommodation
Scott
ทริป 28 คืน
10/10
Staff very well experienced
Very pleasnt
Scott
ทริป 1 คืน
8/10
Hidden location
faten
ทริป 1 คืน
10/10
very good
Gamaliel
ทริปกับครอบครัว 1 คืน
2/10
brent
ทริป 1 คืน
8/10
The room was clean and pleasant. However there was a broken alarm clock with no readable numbers and had an annoying ticking sound. I unplugged it and put it in a drawer because there were batteries still in it and it still made a ticking sound.
Sharon
ทริป 1 คืน
2/10
Rooms are due for updates
Donald
ทริปกับครอบครัว 2 คืน
6/10
The front desk staff was friendly but were not helpful or did not keep their words.
They clean the room only once or twice a week. We had to throw the traskh out ourselves. This a property built in 2016 but the rooms are not well maintained.
If you are running a hotel start giving service and stop adding money to guest bills if they are asking you for small things like toiketeried or puts and pans.
Arif
ทริปกับครอบครัว 4 คืน
10/10
Mykola
ทริป 7 คืน
4/10
Olaoluwa
ทริป 2 คืน
8/10
East side outside access door has a broken lock. Cannot be locked.
Sharon
ทริปกับครอบครัว 3 คืน
2/10
extended stay hotel which is located off the fwy but the rooms smelled gross and the beds were very hard. also they don't give you extra towels, you either have to pay to wash them or do an exchange for 3 bucks a towel!! not to mention that both nights we were there, the fire alarm went off in the middle of the night and fire dept made us go outside for nothing! If you're looking for a nice hotel, this IS NOT IT!
Tyrone
ทริปกับครอบครัว 3 คืน
6/10
furniture was damaged in rooms specifically a chair.