I recently stayed at this hotel, and while some aspects were decent, I cannot recommend it due to major concerns.
The hotel itself is nice, with small but comfortable rooms. Breakfast was excellent, and the location is close to the main train station, which is convenient. However, the surrounding area is a **huge problem**. While the immediate hotel entrance is clean, just 50 meters away, it turns into a completely different place.
This hotel is **right next to the red-light district**, which is **unsafe, dirty, and full of drug activity**. People openly sell and use drugs at all hours, the streets smell like urine and human waste, and there are many homeless people sleeping on the sidewalks. Walking to and from the station means constantly being approached by people asking for money or trying to sell drugs. **This is not a safe area, especially for families.**
Additionally, I had **a serious issue with overcharging**. The hotel charged my credit card more than what was stated on my receipt. When I spoke to the manager, he could not provide a receipt for the full charged amount. After multiple attempts to resolve the issue, I was still overcharged by more than **€200**, with no refund. They claimed it was a "deposit," but I never got it back.
With so many hotel options in Frankfurt, I strongly recommend choosing a different place to stay. This hotel’s location is unsafe, and their handling of payments is questionable. Avoid the hassle and book elsewhere!
