Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
What's nearby
El Cid Country Club Golf Course - 3 min drive - 1.8 km
Punta Camaron Beach - 7 min drive - 2.1 km
Mazatlan International Center - 7 min drive - 6.2 km
Mazatlán Aquarium - 7 min drive - 5.1 km
Cerritos Beach - 11 min drive - 5.9 km
Getting around
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive
Restaurants
Panamá - 1 min walk
Los Arcos - 1 min walk
Villa Italia - 6 min walk
Mané - 6 min walk
Bar el LOBY - 5 min walk
About this property
DoubleTree by Hilton Mazatlan
At DoubleTree by Hilton Mazatlan, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll only be a five-minute drive from The Mazatlan Malecón. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and aromatherapy. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights include a poolside bar and a terrace. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
281 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Covered on-site self-parking (MXN 100.00 per day)
Wheelchair-accessible parking on site
Free off-site parking within 98 ft
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Free daily reception
Room service (limited hours)
Travelling with children
Lifeguard on-site
What to do
On the beach
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
4 outdoor pools
Spa services
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Lift
Lift door width (centimetres): 130
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Shared accommodations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 140 for children
Parking
Covered self-parking costs MXN 100.00 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Hotel
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Hotel Mazatlán
Frequently asked questions
Does DoubleTree by Hilton Mazatlan offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Mazatlan?
Yes, there are 4 outdoor pools.
Are pets allowed at DoubleTree by Hilton Mazatlan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Mazatlan?
Yes, there's free valet parking.
What are the check-in and check-out times at DoubleTree by Hilton Mazatlan?
Check-in start time: 4:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Mazatlan?
No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Mazatlan and nearby?
DoubleTree by Hilton Mazatlan has 4 outdoor pools and spa services.
Are there restaurants at or near DoubleTree by Hilton Mazatlan?
Yes, there are 3 on-site restaurants.
Does DoubleTree by Hilton Mazatlan have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around DoubleTree by Hilton Mazatlan like?
DoubleTree by Hilton Mazatlan is a short 12-minute walk from Playa Brujas and 14 minutes' walk from Islands and Protected Areas of the Gulf of California. Travellers give top marks for the hotel's prime location.
DoubleTree by Hilton Mazatlan Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Oct 2024
CARLOS
CARLOS, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 Oct 2024
Needs rehab
Michael
Michael, 4-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Genaro
Genaro, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
Bad odor from sewage
The room smelled like sewage every morning. We called the front desk but never fixed it.
Eder
Eder, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Edna
Edna, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
Omar
Omar, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2024
Reynaldo
Reynaldo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sep 2024
Jonny
Jonny, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Adolfo
Adolfo, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
10/10 will be back for sure
Evelin
Evelin, 3-night trip
Verified Expedia guest review
2/10 Poor
26 Aug 2024
Check in was later than it was supposed to, keys were not programmed right, it was very noisy around the hotel and rooms were not that clean. Bedding and pillows were not great either
Adriana
Adriana, 2-night romance trip
Verified Expedia guest review
6/10 Good
22 Aug 2024
Great view hotel looks nice from outside,but for the four days of our stay my room was not cleaned my bed sheets were not changed housekeeping made the bed but used same sheets. The amenities were not available bottles were empty. And I noticed mold in shower and in walls. Definitely not staying there again
Leticia
Leticia, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 Aug 2024
Didn’t sleep the 3 nights I was there was in the 6th floor glancing the street there’s a club next to hotel loud music till 4am everyday
Monday thru Sunday
Edgar Piolin
Edgar Piolin, 3-night romance trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
Christian
Christian, 2-night trip
Verified Hotels.com guest review
6/10 Good
14 Aug 2024
Ok hotel, the only complaint would be no smart tv in the room
Victor
Victor, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Sarahi
Sarahi, 3-night trip
Verified Hotels.com guest review
2/10 Poor
10 Aug 2024
Not clean, not Shampo toilet paper
Bot change towels
And close pool at 8 pm
Alejandra
Alejandra, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
I absolutely enjoyed my stay here! Everyone was super helpful and friendly.
Alexis
Alexis, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Alice
Alice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Zulema
Zulema, 6-night trip
Verified Expedia guest review
6/10 Good
5 Aug 2024
No water for two days
Maricela
Maricela, 2-night trip
Verified Expedia guest review
4/10 Fair
3 Aug 2024
2 dias estuvimos sin agua en el hotel, no tiene area de playa, las olas pegan en la barda del hotel, no te dejan meter bebidas al area de alberca y ahi todo super caro, al triple de lo que te puedes conseguir enfrente un refresco.
No tiene actuvidades en la alberca que entretengan al cliente o algo para hacer ya que como dije, la playa no es buena wn esa area.
Karina
Karina, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
2 Aug 2024
3 out of four day stay, we had np water. had to go down to lobby to use restroom.
Lupe
Lupe, 4-night trip
Verified Expedia guest review
8/10 Very good
31 Jul 2024
Very nice hotel! We loved the room, and the city views from the balcony. Our room was kept nice and clean. The only down side we experienced is that the hotel kept running out of water. Sometimes we would have to shower in the Spa area. Other than that excellent hotel choice! The pool area is beautiful! Would recommend.