Hotel er godt placeret. Men gammeldags indstilling og kompliceret kundeservice. Clubaccess er helt uden værdi. Kedeligt og irriterende hotel uden sjæl
Mads
ทริปธุรกิจ 4 คืน
10/10
ผู้เข้าพักจริง
ทริป 8 คืน
8/10
Christophe
ทริป 3 คืน
10/10
Hôtel très classe raffiné personnel au petit soin
Nourriture raffinée excellente
Club lounge très agréable
Séjour formidable
Arlette
ทริป 2 คืน
6/10
Jeanine
ทริปกับครอบครัว 3 คืน
10/10
William
ทริป 2 คืน
10/10
sonny
ทริป 2 คืน
2/10
Not good
hyun jin
ทริปกับครอบครัว 1 คืน
10/10
조용하고 깨끗합니다. 클럽라운지 서비스도 훌륭하고 근처에 지하철역이 여러 개 있어서 이동하기 편합니다. 투숙하는 동안 매우 편안했습니다.
JAEHOON
ทริป 4 คืน
10/10
The Keio Grand Hotel is conveniently located in the Shinjuku area of Tokyo. It is also close to the Shinjuku train station. The staff is very pleasant and extremely helpful.
Harriet
ทริปกับเพื่อน 3 คืน
10/10
Matthew
ทริป 3 คืน
8/10
monalyn
ทริปกับครอบครัว 1 คืน
8/10
Mary
ทริป 3 คืน
10/10
Stort men fantastisk trevligt hotell som ligger nära stationen vid Shinjuku, men ändå i ett lugnt område. Vi bodde så att vi hade tillgång till loungen, rekommenderas verkligen. Finns tillgång till alkohol och mat under ett par timmar, Riktigt bra mat och dryck son ersätter mat. Nackdelen är då att man missar de lokala restaurangerna. Om man har tillgång till lounge så rekommenderar att äta frukost där, betydligt lugnare än de två andra frukostarällena som finns på hotellet. Personalen är mycket bra, alla gör sitt yttersta för att man ska trivas. Ett plus är att bussarna till Narita och Haneda stannar vid hotellet, åtminstone till flygplatsen. Nackdelen är att det är ett stort hotell o kanske inte så personligt, men nu är vi i Tokyo, så det är folk överallt.
Fredrik Nils
ทริป 5 คืน
10/10
Augustine
ทริปธุรกิจ 3 คืน
10/10
HIDEYUKI
ทริปกับครอบครัว 1 คืน
10/10
The amenities here if you are staying with premium room were terrific. Ate breakfast every morning on the 45th floor and the last night had a nightcap on the 47th floor. The first night we took part in the happy hour on the 45th floor after we checked in and came from Haneda Airport.
Wilson
ทริป 4 คืน
10/10
Our stay was simple superb. Very nice rooms, lovely and friendly staff and amazing service!
VAGISH
ทริป 4 คืน
8/10
YUAN-CHANG
ทริปกับครอบครัว 3 คืน
10/10
Stay could not have been any better. Accommodations were perfect, food options on site were both convenient and delicious, lounges available were also great options throughout the trip. The room itself was in excellent condition, with routine cleanings always offered. Room was very spacious for the price. Would definitely book again for my next Tokyo trip!
Nathan
ทริปกับเพื่อน 6 คืน
10/10
Hiba
ทริปกับเพื่อน 3 คืน
10/10
Sofie
ทริป 5 คืน
10/10
Nice hotel, lounge access awesome
Brett
ทริปโรแมนติก 3 คืน
10/10
We stayed in the Premier Grand before and after our trip to Kyoto, enabling us leave our larger cases at the hotel whilst we took a few days away from the city. The Premier rooms are large, especially for Japan and on the 36+ floors, with full height windows offering excellent views across the city. There is also a dedicated check-in area and club lounge offering soft drinks, coffee etc throughout the day.
A delicious breakfast could be taken in the lounge which also offered a free tea with snacks and cakes in the afternoon and a light buffet with alcoholic drinks from 5:30 -7:30pm including French champagne, sake, gin etc.
Our room also enabled us to access free soft and alcoholic drinks, including cocktails (in packets..but pleasant! ) in Sky Lounge from 7:30 -9:30pm. Both the lounges had stunning panoramic views of the city.
The hotel is in an excellent location, with a 2 min walk to the covered station entrance and 20 min to the park. It was very easy to get around on the trains, as all the signage is also in English and the trains provide English announcements at each stop. It is incredibly cheap compared to London.
The shuttle bus from the airport stops outside! £7.50 each way!
The room was well maintained and service throughout the hotel was superb. A plentiful supply of all shower/products, although there was a lot of plastic wastage so I think they could look into using refillable bottles.
I could not recommend this hotel enough ☺️