The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Hei Man
ทริปกับครอบครัว 2 คืน
10/10
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
HYOTAK
ทริปกับครอบครัว 11 คืน
10/10
Excellent
Tao
ทริปโรแมนติก 2 คืน
10/10
Amilia
ทริป 2 คืน
10/10
SzuMing
ทริป 8 คืน
8/10
Haijuan
ทริป 1 คืน
10/10
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Ran
ทริปกับครอบครัว 1 คืน
10/10
很好,服务很周到
peng
ทริปกับครอบครัว 1 คืน
6/10
ming
ทริป 1 คืน
10/10
shu yi
ทริป 1 คืน
10/10
SZE WAI
ทริป 3 คืน
6/10
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening.
Further, no cream in the container in the bathroom (a pain to call for more).
Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Mark
ทริปธุรกิจ 1 คืน
10/10
Xiaochen
ทริป 1 คืน
10/10
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.