The lady at the front desk was super sweet to my 3 year old. We couldn't find the remote, so she gave us another one and when she came to the room to program it to the tv, she brought my little some bluey body wash so that he could take a bubble bath. She was also very sweet in that, when she came into the room, he ran up to her and wanted picked up. She didnt miss a beat. Scooped him up like shes been doin it his whole life. The pool was warm and little man had a great time swimming as well. The room was nice. Huge bed and a pull out sofa for the little.
James
James, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
20 มกราคม 2025
Bill
Bill, ทริป 2 คืน
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2/10 แย่
20 มกราคม 2025
Terrible place to stay.
It was so dirty. We ended up with bed dug bites, I had to fix the TV & toilet. Everything with metal in the room was rusted. Lights were not working, hair in the bathtub, toilet was gross, holes in the closet wall, no iron. The entire 2nd floor smelled like weed & a lot of dogs barking through the night. Smoke detector blinked brightly all night long. We requested a refund for our 2nd night b/c it was so nasty & we were going somewhere else & they told me the room was clean & newly renovated so no refund would be given. They said it was hotel.com issue to give us the refund & hotels.com said they couldn’t help either.
Jonathan
Jonathan, ทริป 2 คืน
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10/10 ไร้ที่ติ
14 มกราคม 2025
Kelli
Kelli, ทริป 1 คืน
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6/10 ดี
10 มกราคม 2025
WenYuan
WenYuan, ทริป 2 คืน
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10/10 ไร้ที่ติ
5 มกราคม 2025
Michael
Michael, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
2 มกราคม 2025
Maintenance needed!
It’s as if this hotel has been forgotten by corporate as it pertains to maintenance. We stayed in room 209. Our window was literally broken, gaping hole to the outside. We asked for tape at the front desk to which they provided and we taped over the hole which blocked the traffic sound and cold wind. Our light above our sink was out, Huge cracks along the walls along. Our phone did not work. The TV is very grainy. In terms of paint, it needs to be touched up every where. There were stains on the curtains. The water pressure was awful on the second floor. Our son’s room’s door lock did not work unless it was slammed shut. The list goes on and on. I am writing this review in hopes that it helps management have a voice to corporate that this hotel is going downhill quickly, but with minor changes could be saved.
There were no bed bugs and breakfast was fine. All of the receptionists were nice and welcoming.