ฮอลิเดย์อินน์เอ็กซ์เพรสแอนด์สวีทส์ แซนแอนโทนิโอนอร์ท - วินด์เครสต์ - เครือโรงแรมไอเอชจี

Due to Covid we Don’t have to try

I was told they will change my sheets and towels when I leave if I tell them to Nope didn’t get any type of thing Definitely should not charge for accommodations when they are not given Loud AC sounded like footsteps dragging on the carpet at night Forget the complementary breakfast all you get is a Sad brown bag with a muffin sour cuporange juice definitely should be comped For that too Bed sheets were stained but other than that it was quite an enjoyable stay sub par. The only positive I could say is the location of the hotel it was super close to everything

tien, ทริป 3 คืน, 15 พ.ค. 2021

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The ac was loud and the room did not get cold. So it was a warm sleep.

ทริปกับครอบครัว 1 คืน, 24 เม.ย. 2021

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Nice Stay

The inside of our house was being painted and we needed someplace to stay. The staff was great pleasant and the room was clean and comfortable. The only negative - no list of TV channels and NBC wasn’t available at all !

Deborah, ทริป 1 คืน, 21 เม.ย. 2021

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Good

Great experience. Breakfast, which consisted of a muffin, and small orange juice, was provided in brown paper bag....due to the current pandemic. There are a few locations nearby where you can get a more substantial breakfast, if needed.

ทริปกับครอบครัว 2 คืน, 1 เม.ย. 2021

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The AC to our room was not working tjey had to switch rooms. Then it was only one bed and the fold out sofa had no sheets and they gave us some sheets that had stains on them..hot breakfast buffet that was advertised was just a breakfast in a paperbag not hot meal...

Joselito, ทริปกับครอบครัว 1 คืน, 27 มี.ค. 2021

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Front desk employee - night

I've never met a ruder employee at a hotel than the night desk worker, who all but accused me off purposely trying to not pay the $25.00 incidental fee, by continuously calling me, for the second reservation i made during my stay, after i clearly payed for it.

Justin, เดินทางเพื่อทำธุรกิจ 3 คืน, 25 มี.ค. 2021

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I hope to visit there next time

I was satisfied. Staffs are kind . And the indoor facilities were also excellent.

Soon, ทริปกับครอบครัว 1 คืน, 25 มี.ค. 2021

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Good hotel, staff needs to improve

Room was comfortable but there was street noise, even on the 4th floor. A/C unit was loud, sounded like a plane taking off when it turns on. My main concern is with the staff. I searched for 30 minutes to find a staff member to check out early in the morning. Never found anyone. Eventually called Holiday Inn customer service to try to get them to locate someone. I eventually gave up and left my door key at front desk and left.

Ian, ทริป 2 คืน, 7 มี.ค. 2021

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Noisy

It was noisy neighbors and outside.

David, ทริป 1 คืน, 6 มี.ค. 2021

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The staff were non-responsive at the time of check out. It took approximately 10 minutes for front desk staff to answer the bell. She did not apologize for the delay or any inconvenience she might have caused.

เดินทางเพื่อทำธุรกิจ 2 คืน, 10 ก.พ. 2021

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