Chateau Nova Kingsway, เอ็ดมันตัน

Check in was fabulous. Rooms were comfortable and staff were available and helpful.

It was excellent stay

Was good & comfortable

First time staying here. Good location. Ate at both the dining room and lounge. Food very good. Service in the dining room slow but service in the lounge was excellent.

I have stayed in allot of hotels and have always found something wrong with my stay until NOW. The staff were wonderful and so accommodating especially Jon and Chrisma at the front desk. Jon made my day! And the lounge staff Shallum and Rose were fantastic to . My room was wonderful and clean and after I really didnt want to go anywhere but really wanted a massage i called Wicked Works mobile spa and she came with her spa and I had the best massage ever. I would definately go back to the Chateau Nova and call Wanda lee at Wicked Works Mobile Spa again.

There was two dead spiders on my bed, and one on the floor of the room. When I spoke to the front desk they said there is nothing they can do. Very bad service.

It was great!

We booked a queen room and when we arrived we received a complimentary upgrade to a queen suite. Have a full suite for our 4 day stay was much appreciated. Staff were very friendly.

Good hotel...We weren't familiar with Edmonton, so this was a bit out of the way of the places we wanted to go, but it was good value. The wifi was terrible though, it never seemed to work and we used our data plan in order to stay connected.

Stayed in a building that was separate looked very old when i asked if were put in the older building she said no it was newer I beleive we were the only 2 people in that building water to the toilet was shut off when I finally got it turned on I had to lift the tank lid and get it working , took up to 30 min to check in ,when I went back to see about this room location it took another 40 min with multiple people waiting frustrated