What a beautiful experience! Stayed at Majestic Elegance in Cancun last year and we decided to stay at Majestic Mirage in Punta Cana this year. We had an amazing time! Services, food, and unlimited drinks were awesome. It was truly an all-inclusive resort. Our butler, Elvin was super helpful. Everyone was super friendly and nice! The entertainment was superb! I will definitely visit again. Highly recommend
Oyedele
Oyedele, ทริปกับเพื่อน 5 คืน
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6/10 ดี
21 พฤศจิกายน ค.ศ. 2024
Precisam investir no hóspede cliente
Lençóis de baixa qualidade. Porta sem bateria ficamos 1 hora esperando.
Amenidades que não fazem espumas. Shampoo e shower gel de péssima qualidade.
Eduardo
Eduardo, ทริปกับครอบครัว 6 คืน
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10/10 ไร้ที่ติ
21 พฤศจิกายน ค.ศ. 2024
Majestic Mirage made this trip my best vacation so far. They have extremely friendly staff members and there is a lot to eat and drink. A proper definition of all-inclusive.
Olatunji Ayodeji
Olatunji Ayodeji, ทริปกับเพื่อน 5 คืน
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10/10 ไร้ที่ติ
19 พฤศจิกายน ค.ศ. 2024
MUST VISIT WONT BE DISAPPOINTED
Our trip was amazing, me and my wife enjoyed the wonderful customer service. And the resort is just beautiful period. We will definitely be back. This resort even gives you your own butler. Amazing
Ricardo
Ricardo, ทริป 4 คืน
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6/10 ดี
17 พฤศจิกายน ค.ศ. 2024
NOT food safe!
The resort looks and feels amazing. From the moment you walk into the Lobby you think you've arrived at paradise! However, this soon wares off if you are a vegetarian or have any allergies. Food service, both in the buffet and in all a la carte restaurants is terrible. Nothing is labelled and when asking staff, they have no clue how to help you. Menu's have a separate vegetarian and gluten-free section BUT, the items here are not actually gluten-free!
If we hadn't complained and got the attention of senior management we would have suffered and been limited to just salads!
After complaining, senior managers supervised chefs and crafted dishes not on the menu.
Cross contamination is widespread with utensils being used randomly for all foods.
Breakfast omelettes were a minefield with the chef using one spoon to both scoop up ingredients and mix/beat eggs. We had to ask for our omelette to be prepared and cooked separately using different utensils and pan.
There were some great staff members who were super helpful (Ana Maria, Noemi). Most others were only providing service in response to tips.
Butler service was a gimic and ours was pretty useless... they were, again, chasing tips!
Ketan
Ketan, ทริป 11 คืน
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10/10 ไร้ที่ติ
7 พฤศจิกายน ค.ศ. 2024
Andre Felfeli
Andre Felfeli, ทริปกับเพื่อน 10 คืน
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10/10 ไร้ที่ติ
29 ตุลาคม ค.ศ. 2024
Resort excelente no Bávaro! Ótima opção!!!
Excelente! Um dos melhores resorts em Punta Cana. Instalações modernas e bastante amplas, ótimo espaço na praia. Comida e bebidas de boa qualidade amplamente disponíveis. Ótimas instalações / facilidades para crianças. Valeu a pena, foi uma ótima estadia.
ผู้เข้าพักจริง
ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
26 ตุลาคม ค.ศ. 2024
A fantastic resort and location, overall great
A fantastic resort and location and overall a great experience.
A few items which did not detract from the overall experience but could be improved;
1. Our personal butler was not the most attentive and made several errors during our stay, like forgetting to book a dinner reservation that we asked for 3 times and not delivering on a few other service promises. However, each time the error was corrected by another staff member when they became aware of it. So despite some frustration, no damage done.
2. The rooms all seemed to have trouble with the high humidity, i.e. moldy smell and difficulties with condensation. We were given an in-room de-humidifier which helped somewhat but this is probably a bigger issue to be solved.
Tom
Tom, ทริป 4 คืน
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2/10 แย่
14 ตุลาคม ค.ศ. 2024
Pick a different hotel
Please do not book this hotel! We couldn’t find the driver for the hotel’s transportation company at the airport. We tried calling several times, but there was no answer and he wasn’t at the place he told us to meet him. We finally found another driver to take us.
The entrance to the hotel is beautiful, but it is downhill from there. The promised butler service was nonexistent. There were roaches inside and outside. The food at the restaurants and room service was terrible! See picture below. I ordered a beef cheeseburger. I have no idea what they brought.
Please pick a different hotel! The beach and the ocean or perfect, but find a different place to stay.
KRISTEN
KRISTEN, ทริปกับครอบครัว 5 คืน
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8/10 ดีมาก
30 สิงหาคม ค.ศ. 2024
Zaida
Zaida, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
29 สิงหาคม ค.ศ. 2024
Bella Michelle
Bella Michelle, ทริป 5 คืน
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10/10 ไร้ที่ติ
29 สิงหาคม ค.ศ. 2024
The Majestic Mirage was beautiful and the staff friendly and welcoming. The food was delicious and the beach so gorgeous and relaxing. My room was well kept and my butler Vickianna was so nice and friendly. Noemi was the best as well. I will definitely be returning.
Carol
Carol, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
28 สิงหาคม ค.ศ. 2024
We stayed as a family for a week at the Majestic Mirage. Our dedicated butler was Bolivar. It was very attentive to all of our needs. He was very friendly and made sure we were comfortable with our stay.
The food at the seaside and steakhouse was the best.
The pools were amazing as well as the beach.
We will definitely be returning in the future.
We hope that we can have Bolivar as our butler again. He provides top notch service.
Rasheen
Rasheen, ทริปกับครอบครัว 7 คืน
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6/10 ดี
28 สิงหาคม ค.ศ. 2024
The best part of Majestic Mirage was the staff. they were absolutely wonderful.
The rooms are large which was nice but they are not well kept. We had to be switched to another room because of the strong odor of mold.
The food was very mediocre and not reflective of 5 stars.
Our son injured himself in the main pool while playing pool volley. There were shards of tile coming off from the bottom of the pool. He ended up with a 1cm gash on the ball of his foot.
Also, it would have been nice to know ahead of time that there would be construction (started a few days before we departed).
Overall, we had a good vacation but we expected more from a 5 stars luxury property.
Manuel
Manuel, ทริปกับครอบครัว 7 คืน
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8/10 ดีมาก
28 สิงหาคม ค.ศ. 2024
Property, rooms, pools and beach were absolutely gorgeous. There were plenty of food options but they were a bit underwhelming and all of the staff were kind and helpful but I don’t feel like there was a lot of personalized care. Went there to celebrate my birthday and even with them fully aware I did not feel special, my boyfriend and friend even ordered a cake and balloons to be brought to the room and nothing ever came. At dinner even with a note on my reservation our dessert came out plain no candle or anything. What I will give them is they put a happy birthday sash on my door. Other than that I had a fantastic trip place is soo clean and beautiful. Expedia was amazing I was able to bundle flight and stay and I also booked all of my transportation and excursions which were awesome and had clear communication it was great!
Alexandra
Alexandra, ทริปโรแมนติก 4 คืน
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8/10 ดีมาก
28 สิงหาคม ค.ศ. 2024
Alejandro Cervantes Del
Alejandro Cervantes Del, ทริป 5 คืน
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10/10 ไร้ที่ติ
28 สิงหาคม ค.ศ. 2024
Staff was so nice and accommodating!! Will be returning
Emily Michelle
Emily Michelle, ทริปกับเพื่อน 5 คืน
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10/10 ไร้ที่ติ
28 สิงหาคม ค.ศ. 2024
Majestic Mirage was amazing, myself and wife spend our11th wedding anniversary at the resort. We had An amazing time, the staff are very friendly and our butler was awesome !! Well worth going and we will for sure will be going back to Punta Cana !!
Kiyan William
Kiyan William, ทริปโรแมนติก 4 คืน
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10/10 ไร้ที่ติ
27 สิงหาคม ค.ศ. 2024
Hotel , Service & Food were all excellent, however the hotel felt like a building site for the last 2 days as there started to do renovation work .. on the final night we had to go to the neighbouring hotel as all the restaurants were closed .. this did sour what was a very good holiday.