I had a pleasant stay at the hotel. Staff were excellent—very courteous and helpful throughout. Check-in and check-out were smooth and hassle-free. The breakfast spread was truly excellent, with a great variety and quality. However, the room didn’t quite meet my expectations. The bedding, in particular, was hard and lacked the softness and comfort I was hoping for. Overall, a decent stay with standout service and food.
Sunish
Sunish, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
31 มี.ค. 2025
Overall good experience
Anuj
Anuj, ทริป 1 คืน
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10/10 ไร้ที่ติ
23 มี.ค. 2025
Good property
SPARSH
SPARSH, ทริป 1 คืน
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10/10 ไร้ที่ติ
25 ก.พ. 2025
Mathew
Mathew, ทริป 13 คืน
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2/10 แย่
21 ก.พ. 2025
We went for a relaxing stay but from check in onwards it was disappointing and room was so unclean bedding and room and toilet was so bad xx
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
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2/10 แย่
20 ก.พ. 2025
Avoid this Hotel! Definitely NOT 5 star
Certainly not a 5 star hotel. Full of mosquitoes. Buffet breakfast very haphazard - staff not replenishing food and drink items in timely manner. Do not use travel desk at hotel. Given a driver who did not know route and constantly changing direction (we had to google route and show him way!) and after consulting with travel desk by phone, it was agreed we would only have half day (4 hours) for half the price and this was reconfirmed by Manjusha Shibin. At check out, we were still charged for full day. After having to wait 1.5 hours, and speaking to Manushi, she would only discount the full day charge of 5000 rupees to 4000 rupees despite her previous confirmation. As a result of hotel poor service, we nearly missed our train causing huge amount of stress and were forced into paying. Very poor customer service which has left us feeling cheated and extremely upset. Whilst at the hotel, we noticed many people complaining. Not recommended. Rooms needed renovating, poorly cleaned. Facilities lacking - had to wait an hour for a drink in the bar. There are huge advertising signs stating Zhima Restaurant now open but it is still being renovated so only eating option is the buffet which does not make for a convivial relaxing evening with friends. This hotel would struggle to get a 2 star rating in most countries.
ผู้เข้าพักจริง
ทริปกับเพื่อน 4 คืน
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4/10 พอใช้
8 ก.พ. 2025
Roice
Roice, ทริป 4 คืน
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10/10 ไร้ที่ติ
3 ก.พ. 2025
We picked this hotel because of their excellent Travel Desk services. From the very first Manjusha was very responsive and helped us with our travel bookings.
We made a last minute decision to go to Kochi and were looking for someone local to help with travel arrangements.
Manjusha helped with picking out trip ideas for us as well as arranging a car and driver.
Everything was reasonably priced and well coordinated.
The hotel itself was good with friendly staff. Breakfast buffet which was included was very good.
I’d recommend this place especially their concierge services.
Archana
Archana, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
2 ก.พ. 2025
Reception Staff were very helpful especially Anakha, Sajin and Devlin. We only booked the one night stay as needed to be near train station for our next part of our trip. Only downside of hotel was the amount mosquitos. Unfortunately they were in our room on 23 floor and where we sat in reception area. Our room also smelt damp. We got bitten more here than on our backwaters trip. Yes we know it’s India but we have been travelling over two weeks and managed to avoid them on the whole until now.
Breakfast seemed very disorganised and there was no hot water to make tea. I asked staff twice and eventually I was brought some in a cup. Seems something so basic should have been on display.
Jane
Jane, ทริปกับเพื่อน 1 คืน
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10/10 ไร้ที่ติ
1 ก.พ. 2025
John
John, ทริป 1 คืน
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10/10 ไร้ที่ติ
28 ม.ค. 2025
Le petit déjeuner , la piscine et le confort de la chambre
ISSAM
ISSAM, ทริปโรแมนติก 1 คืน
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8/10 ดีมาก
19 ม.ค. 2025
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
10 ม.ค. 2025
Location is great. 2 minutes away from metro station. Could go shopping every day.
Breakfast was great including continental and South Indian. Service was excellent.
Staff are very helpful namely Ajay, Delvin.
Really felt like home.
Roshni
Roshni, ทริป 6 คืน
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10/10 ไร้ที่ติ
7 ม.ค. 2025
Aparna
Aparna, ทริป 1 คืน
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6/10 ดี
31 ธ.ค. 2024
Best thing liked about the hotel was ala carte food preparation was very good and tasty, with good portions.
Good staff members but Hotel is low on staff so there are many issues related to that and building is old with frequent elevator issues.
Dilip
Dilip, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
26 ธ.ค. 2024
Ola
Ola, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
23 ธ.ค. 2024
Our stay at Radisson Blu, Kochi, was truly memorable. The property was fantastic, offering a perfect blend of comfort and luxury. The staff were exceptionally friendly and attentive, making us feel welcome throughout our stay. It was a wonderful experience for the entire family!