4/10 พอใช้
28 ธันวาคม ค.ศ. 2024
Comfortable but NOT luxury
The hotel was well situated to the city centre and fitting for our family of three with a bedroom in what would have been the lounge area and a separate bedroom for my partner and I up, an all be it, very steep spiral staircase. The reception area itself was welcoming and smelled lovely and clean but the concierge could have been a little more enthusiastic though he did provide a good interpretation of direction towards the city centre.
We were a little disappointed with the spa facilities; the water in the pool seemed too cold, the music was pretty much inaudible and the linen bin was overflowing with dirty towels.
Overall, we felt the price paid was not reflective of the luxury suite we thought we would receive. The room felt bare, there were signs of wear and tear and there were no additional amenities such as inclusive mini bar and modern features for TV such as Netflix.
Andrew
Andrew, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
