Residence Aparthotel, สเกซซีน

Be aware this is an apartment and not all rooms are run by the one organisation. The apartment itself is really nice but extremely noisy. Very poor insulation from other guests. Our neighbours arrived drunk at 1am and were shouting at each other in the hall then continued their party in the room until after 3am. Other guest up the hall were also in party mode at a similar time. Management is not on site 24 hrs so we had no one to complain to. Next morning our complaint was taken on board but we were told our noisy neighbours were on their guest list and they would address the situation but the other noisy guests were from another booking agency and they could do nothing about them. We were also told the next night may be the same as there was a festival in town. We decided to cut our stay short and moved out. Hotels.com took up our refund application and got back to us saying the hotel itself refused to refund our unused accommodation however hotels.com gave us a monetary credit to use with our next booking. So thanks hotels.com but no thanks to Residence Aparthotel. An overall very unpleasnt end to what looked like good accommodation