Our room was on the 4th floor, towards the back, so it was quiet and restful. The bed was comfortable and the room was clean. The front desk personnel, Spencer and Alba were helpful. We had to ask for towels for the pool area, and my husband was short with Alba, but she was still professional and pleasant. (Sorry, Alba!) Later we asked for milk to go with some dessert that we brought back, and she was helpful then as well. I would stay here again.