Superbe sejour, accueil agréable et professionnel.
Chambre traditionnelle, propre et accueillante .
Marc
Marc, ทริปกับครอบครัว 3 คืน
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6/10 ดี
24 มี.ค. 2025
I very rarely give ratings this low but let me explain. The location of the Ryokan has the highest marks from me. It is very walkable to the Nishiki market in a quiet neighborhood. The lowest marks comes from the service. Don't get me wrong. The staff was pleasant, but most were not very competent regarding our reservations and the check in and out process. We had three rooms and our bags were all mixed up, which resulted in our having to switch rooms and bags. They also couldn't get the invoices correct upon checkout. I want to emphasize that they were all very friendly, but they just need additional training. Pierre especially, I felt, tried so hard to make things right, but again, even our invoices after we left were not correct. The Ryokan itself was very nice; the futon mattresses were very comfortable. I recommend NOT taking advantage of the bath. Save yourself the 500Y and skip it. It is just a large bath and not a traditional furo bath that I've experienced in the past. And regardless, it only fits one person comfortably.
WAYNE
WAYNE, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
18 มี.ค. 2025
They really take pride in what they do! 5-stars!
The staff is stellar!! They go out of their way to make things so easy for you. After 26 hours travel time and a sick partner, they went out of their way to help me. And I’m confident this is how they treat everyone all the time. I couldn’t say enough nice things about the staff! So friendly, helpful and very fluent in English! The room was immaculately clean, and the comforter was so warm and high quality! I was incredibly impressed and hope to stay with you again!
Robert
Robert, ทริป 2 คืน
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8/10 ดีมาก
28 ม.ค. 2025
ผู้เข้าพักจริง
ทริป 2 คืน
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8/10 ดีมาก
5 ม.ค. 2025
Sabrina
Sabrina, ทริป 2 คืน
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10/10 ไร้ที่ติ
2 ม.ค. 2025
This is a fantastic little hotel that gives one a taste of the traditional Ryokan experience. The staff was extremely helpful and welcoming, especially Pierre-san at the front desk. We stayed here three nights just before Christmas.
Rooms were clean, large and quiet. Near the Nishiki Market. Large common room and roof deck for DIY meals or cocktails. Highly recommend.
David
David, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
2 ม.ค. 2025
The hotel room we stayed in isn’t big enough for 3 people. Although we were looking for a traditional ryokan experience there was very limited space. We had to take turns getting ready and packing because the area for luggage is the same as the walking area/ clothing area. There is no microwave or eating area. 3 futons on the ground took up the entire hotel room and it essentially felt like camping. There is no furniture besides the porch chair. It’s very small, after 4 nights we were more than ready to leave. Not worth the price at all, location was great though
Quinn
Quinn, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
31 ธ.ค. 2024
Quy Duong
Quy Duong, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
11 ธ.ค. 2024
Stephanie
Stephanie, ทริป 5 คืน
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8/10 ดีมาก
5 ธ.ค. 2024
YICK HEI RICKY
YICK HEI RICKY, ทริป 1 คืน
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6/10 ดี
7 พ.ย. 2024
Our stay at this ryokan was enjoyable yet lacking. First off, the included breakfast was, as we were told upon arrival, not actually included and was 13 000 yen per person and only available upon reservation with very restrictive time slots. The reason we were given for not providing the included breakfast (which was a major reason I booked here) was that “nobody uses Expedia anymore so we haven’t changed it” even though “we have 3 reservations from Expedia every week.” In addition, we were charged for the use of the private bath without being informed it was an extra charge and we were charged for laundry? This “laundry” was just the regular changing of our sheets and towels, which we either had to fully opt out of for the entire stay or be charged extra for? The reasoning this establishment gave for everything was strange. Also, the room was quite nicked up and dark. The staff did their best within the weird parameters around everything and the room was comfortable, but I would not return. I would not recommend you stay here.
Francesca
Francesca, ทริปโรแมนติก 5 คืน
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10/10 ไร้ที่ติ
28 ต.ค. 2024
Excellent hotel
Vanessa
Vanessa, ทริปโรแมนติก 2 คืน
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10/10 ไร้ที่ติ
20 ต.ค. 2024
Cian
Cian, ทริป 2 คืน
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10/10 ไร้ที่ติ
16 ต.ค. 2024
Natasha
Natasha, ทริป 2 คืน
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6/10 ดี
14 ต.ค. 2024
Greg
Greg, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
11 ต.ค. 2024
Wonderful place to enhance your experience
Lovely place with excellent staff making for a wonderful, authentic experience during our stay at Kyoto. Plus, very centralized to many locations we wanted to visit whether it he by foot, by bus, or by train
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
4 ต.ค. 2024
We had a traditional Japanese room, and it was a great experience. The mattress was too thin for us on the first night, but we were offered extra mattresses for the second night and we were comfortable. Highlights were the amazing staff, and delicious Japanese breakfast.
Ryan
Ryan, ทริปกับเพื่อน 2 คืน
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2/10 แย่
27 ก.ย. 2024
Feel unwelcomed
Jun
Jun, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
23 ก.ย. 2024
Lovely ryokan
Wonderful stay in Gion neighborhood of Kyoto. Staff was helpful and international, so they spoke a range of languages. The room was fairly large and sleeping on the futons were very comfortable. Great deal for the price!
Michelle
Michelle, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
18 ก.ย. 2024
.
Paul
Paul, ทริปกับครอบครัว 1 คืน
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2/10 แย่
17 ก.ย. 2024
Stay away from this absolute toursit trap. Peeling wallpaper, an air conditioning unit that flooded our room, an attempted charge of 500y just for asking to see the "private bath" (we had a group and were curious how much it would hold) horrendous and unapologetic staff. Linnens rhat hadnt been washed in age and one of our bags were stolen from their bag check and all we got was a "We dont know who could have taken it. Only employees are allowed back there." No refund, no follow up. Not even an apology. Avoid this place at all costs.
Timothy
Timothy, ทริปกับครอบครัว 2 คืน
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6/10 ดี
15 ก.ย. 2024
No onsen
Leahmae
Leahmae, ทริป 1 คืน
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10/10 ไร้ที่ติ
6 ก.ย. 2024
The room, food, and customer service was quite exceptional. Nishiki Market and Kiyomizu were also elvery accessible from their location. Plenty of food places around and is quite close to several subway stations. No complaints, really. Just pure good time. Definitely would love to stay here again if I ever return to Tokyo.
Forthe
Forthe, ทริปกับครอบครัว 3 คืน
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6/10 ดี
30 ส.ค. 2024
Overpriced for what it is. Felt like I was camping - small room, had to set up our beds, uncomfortable. Had to reserve a time slot for the onsen (private session) for 500yen for 40 minutes. Very tiny bathtub and room.
Amenities available in the lobby (toothbrush etc) and free tea and water for guests.
They stored our luggage while we explored which was nice, no fee.
A bit of a walk to get to the subway station!
Overall felt like a tourist trap. Staff spoke fluent English.