Negresco Princess, บาร์เซโลนา

Very good location and helpful staff and good sevice. Not so keen on the bathroom area as not completely separate sink area has no privacy and no fan in the toilet. No room sevice after 11pm & no snacks after 11pm in the bar we were recommended to go to a very nice bar/cafe along the road which was open late.i would expect a hotel in a city which encourages late evenings to have at least a coffee shop open till midnight I've stayed in similar hotels in the area and notexperienced this.

Really nice hotel great location. Staff are friendly and helpful

Great service, really happy with the hospitality. Adam in particular is a champion. The girls at the front desk are also a great help, both Claudia and Carla.

Check-in was on the 24th and the front desk lady was fine who were friendly. When I found out my room was a tiny depressing room (#219) that is nothing like the superior room I booked it’s definitely smaller than 20 sq and has only a tiny window that can’t be opened - the staff at the front desk was fine too he said “I understand you but it’s full tonight but I will change the room for you by noon tomorrow”. On the next night when I returned and found my room was unchanged the staff at the front desk (Daniel and Daniela) were very disrespectful and unwilling to solve the problem. They refused to check with their colleague from last night and said there is nothing they can do but to let me wait in that depressing room for another night. I called in hotels.com and they callled their staff and wrote to their management but no compensation not even apologies were offered. Ridiculous! It’s bad enough to get a wrong room that is nothing like what I booked, what’s worse is one has to waste time with disrespectful and unhelpful staff. Worst 4.5 star hotel I have ever stayed. Based on the service it should be ranked 2 star. The pool is only slightly larger than a bath tub BTW. Don’t get fulled by the pictures!

Great hotel, very cozy, very clean. Wonderful room and wonderful stay!