At Zest Jemursari by Swiss-Belhotel International, you'll be within a 10-minute drive of Tunjungan Plaza. Guests will have free perks such as WiFi, valet parking and self-parking.
Languages
English, Indonesian
At a glance
Hotel size
130 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 6:00 AM to 9:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Restaurant dining guide
Special features
Dining
Citruz – On-site café. Open daily.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately IDR 60000 for adults and IDR 40000 for children
Airport shuttle service is offered for an extra charge of IDR 200000 per person (one-way)
Children & extra beds
Rollaway beds are available for IDR 150000 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java
Frequently asked questions
Does Zest Jemursari by Swiss-Belhotel International offer free cancellation for a full refund?
Yes, Zest Jemursari by Swiss-Belhotel International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zest Jemursari by Swiss-Belhotel International?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zest Jemursari by Swiss-Belhotel International?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Zest Jemursari by Swiss-Belhotel International?
Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is IDR 200000 per person one-way.
What are the check-in and check-out times at Zest Jemursari by Swiss-Belhotel International?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Zest Jemursari by Swiss-Belhotel International?
Yes, Citruz Cafe offers international cuisine.
Zest Jemursari by Swiss-Belhotel International Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Mar 2024
Siki
Siki, 7-night trip
Verified Hotels.com guest review
8/10 Very good
20 Feb 2024
Siki
Siki, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
Siki
Siki, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2023
The hotel very good
Franklin
Franklin, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2018
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
18 Jun 2018
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
gilsonlim
gilsonlim, 5-night trip
Verified Expedia guest review
6/10 Good
3 Jan 2016
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.
Yenny
Verified Hotels.com guest review
8/10 Very good
8 Aug 2018
still one of the hotel i will stayed while every time biz trip there!!
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Aug 2018
many times staying there, feel good , but the sink is still stocking...
really need to remove the plug and clean..please ....
Paul
Paul, 2-night trip
Verified Expedia guest review
8/10 Very good
5 Aug 2018
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Mar 2018
Good Hotel in Surabaya
Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Feb 2018
the most frequent stayed hotel
my most favorite hotel in Surabaya. high C/P value, good staff
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2018
best experience in Surabaya
the location is good. the food is very good. and the service people are very helpful
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Jan 2018
a good c/p value budget hotel
Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better.
i will come again
Paul
Paul , 1-night business trip
Verified Expedia guest review
8/10 Very good
10 Jan 2018
High C/P value hotel.
i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Paul
Paul , 1-night business trip
Verified Expedia guest review
8/10 Very good
8 Oct 2015
Baik dan Nyaman
overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.