The property is very hard to find, especially if you are new to the Medina area and its streets. This isn't helped at all by the fact the map "pin" that is sent with the booking confirmation in Expedia is nowhere near it. Use Google Maps to locate it instead. Once inside the hotel is clean and, although eccentrically decorated, it feels authentic. Our room on the top of the riad was spacious but a bit lacking in that premium experience. TV didn't work (batteries in remote were dead), no mini fridge to keep drinks/water cool. There was also an annoying issue with pigeons congregating on roof of the room and scratching and cooing from first light. The rooftop terrace is nice but small and the few sun loungers that get sun in the afternoon are at a premium. The pool is tiny and in shade..it was also absolutely freezing in December and unusable. There is no 'service' to speak of. The staff were friendly but had poor English and, went missing and we struggled to get any food or drink to the rooftop. It's not a full service experience by any stretch. Breakfast was pleasant but basic. I am sure that the budget reflects the experience so this is more about managing expectations than anything. It's ideal to be in the Medina in a quiet side street, easy walking distance to the souks and the dining options both inside and outside the Medina. Comes down to a choice, I expect, between convenience, authenticity and a more high-end hotel