4/10 พอใช้
16 กุมภาพันธ์ ค.ศ. 2025
Great staff, the rest needs some work
The staff were all very kind and helpful but we had a few too many issues. Maybe we were just unlucky? Some of the lights in our room didn’t work, the wifi kicked me off 3-4 times during an important work call (Zoom) and it was quite a disaster. I had one more call to take and staff kindly offered to let me take it from the main lobby/lounge area. Unfortunately, wifi didn’t work properly from there either so that was another flop. Then the card reader to our room stopped working so we couldn’t enter or leave our room without assistance - this was resolved before our last night. And the elevator had two metal grates - one of which moves smoothly and the other quite tough. My partner got his hair caught in one of them while other people were entering the tight space, and I ended up getting a cut/bleeding from it as we were checking out. Management offered a 50% discount due to the challenges we faced which I look forward to receiving. Again staff were amazing but it was an unfortunate stay.
Siddhartha
Siddhartha, ทริปธุรกิจ 2 คืน
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