4/10 พอใช้
28 กุมภาพันธ์ 2025
A+; Location, Staff // F; management / ownership
We arrived to Bocas Del Toro with ease, and found Captain Eddie who gave us an unforgettable trip by boat to Azul Paradise. We arrived to fresh coconuts cut open, given to us by Jordano, who let us know the room would be ready shortly (and it was), he let have us a tour of where and when to eat. Let us know what they have to offer.
The first day lunch and dinner was excellent. Chef is an easy 10/10.
However, that’s where the magic ended. Day 2 was a gorgeous morning. We set up a trip to Monkey Island (also awesome).
However, early day 2, a boat arrived with 2 Police and 3 people, no explanation. 1 was the Lawyer, we met last day.
The office was then closed the rest of our stay! No bandaids, no nothing. Jordano was on the run. there were arguments between who we believe to be the owners, police, and a gentlemen who was arrested. All day, out in the open!
With the office closed the staff didn’t have any guidance on what to do. Supplies for drinks/Food ran low. All things considered they did their best. They’re great people with wonderful insight into the nearby Ngobe community. The management ruined what is an incredible location. They should be ashamed.
We were told the charges would be on the card to the room. And the last day they demanded cash before we left - and there’s no ATM on the island!!
I’m running out of space. But the place needs TLC, and better management/ownership to be given an amazing review. Which is a shame bc the location & staff are amazing!
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