Arrived late at night - there was a mix up with the payment of the stay. I thought that Expedia had included the bill with my payment of the package but not so!! The staff kept on insisting on payment I just wanted to sleep!! So I said I would deal with it in the morning. It was already 2am! At 7am staff knocked on my door demanding payment again!! I had just opened my eyes! I had no access to email and no access to Expedia so it was difficult to verify! Finally after being hounded relentlessly for the next 2 days I finally paid cash for the bill only to find out they only took 7 days instead of the 10 that I was supposed to pay. The demand for money started on the 7th day!! Felt like moving out as the bed was hard as concrete, the TV was about 20 years old and snowy. Also the walls were paper thin (often heard people shouting in the middle of the night or coughing loudly) and there was the smell of cigarette smoke everywhere. When the toilet blocked up they relented and moved me to a better room with a toilet that worked and a better TV!!. I was treated like a street bum who was capable of running without paying the bill!! Would I stay there again? NO not on your life even if it was the last hotel in Shanghai!!
Astrid
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
5 กรกฎาคม ค.ศ. 2016
Clean, comfortable downtown hotel
Just needed a place downtown for one night. Clean, comfortable.
Never consider this motel again. Attitude of staff was terrible. The room was small for only one single bed, dirty, and pungent smell. A terrible experience.
ผู้เข้าพักจริง
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
16 กรกฎาคม ค.ศ. 2015
Location the only good thing with this place
Staff doesn't speak English, walls are like paper, AC has so loud noise it couldn't have been used, the room had terrible smell and hotel pictures are far from the truth. Avoid this place, even though the location is ok. In SH there are so many better places for the same price.