Staff were friendly and helpful. They sent instructions beforehand. When i couldnt understand the lady on the phone, she sent me the message in a whatsapp message.
The room itself was nicely decorated and clean. Bed comfy enough. View from the balcony was poor (just a shabby grey building and a tin roof).
Air con worked well.
The bathroom was nice and clean also. Shower was one of the overhead 'rain' showers, which isn't my preference in a small cubicle as there is always water hitting your face. Better to just have a normal shower head in there imo.
Breakfast was lovely. Great selection. Cereals, breads, doughnuts, meats, cheeses, fruit, cakes, cannolis, coffee, juices etc.
Only real downsides to the room were that the emergency light in the room had a green power LED that was on all the time. This lit the room up like a Christmas tree at night and contributed to 2 poor nights sleep. Before the 3rd night, I stuck a makeshift light blocker up and slept much better (pack some card and tape for this purpose).
Another downside is that it's quite a noisy hotel. The metal grate downstairs that leads to the stairs of the hotel slammed shut on numerous occasions (apparently I was one of the only guests to have a bit of consideration and close it gently...), which could be heard as a big bang in my room. Other doors could be heard closing loudly in the evening/night as well. Maybe the hotel needs to invest in some soft closings for the doors (especially the metal gate).