Did not provide the room booked. Refused to honor the room category specifically selected and paid for. Only provided a double room when an executive king room was purchased and paid for.
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Excellent service -- highly recommend the hotel
Ranjit
ทริปกับครอบครัว 2 คืน
2/10
My room was on the 38 floor. By the time I checked out I learned it was located just below the gym.
Hod
ทริปธุรกิจ 2 คืน
8/10
Phyllis
ทริป 5 คืน
10/10
Bradley
ทริป 2 คืน
2/10
Scott
ทริป 2 คืน
10/10
Abdul Basit
ทริป 3 คืน
10/10
Great stay
patrick
ทริปกับครอบครัว 2 คืน
10/10
Andrew
ทริป 2 คืน
10/10
sarkis
ทริป 3 คืน
10/10
Giovanni
ทริป 1 คืน
10/10
The hotel is attractive, clean with a reputable bar and excellent restaurant. The rooms are spacious and the location is very desirable.
Arkadi
ทริปโรแมนติก 6 คืน
2/10
Underwhelming stay rooms are so small bare and empty for the amount of money they charged per night which is unbelievable compared to what you actually get. If you get a corner room it’s like a prison cell small windows you can’t even see out of.
Marci
ทริปธุรกิจ 2 คืน
2/10
This was the worst hotel experience I’ve ever had. As an avid traveler who’s stayed in numerous five-star hotels around the world, this place barely deserves a single star. The hotel is grossly overpriced, with terrible staff, non-functioning elevators, poor-quality food, and abysmal service. It was such a waste—not of money, but of the experience itself. I came here hoping for a relaxing weekend getaway, but it fell far short of even basic expectations.
ผู้เข้าพักจริง
ทริป 3 คืน
4/10
Andrea
ทริป 1 คืน
6/10
For the price I just cannot accept that you don’t get an in room coffee machine. They offer free coffee in lobby up to 10:30am, but I hate having to trek down first thing in the morning. Hat to also call to get shower gel as there were no extras in the room. Check in took 15 mins. Room was ok for the price. Service was good.
james
ทริปโรแมนติก 2 คืน
2/10
Robo
Channel
ทริป 4 คืน
10/10
EDWARD
ทริป 1 คืน
10/10
Carl
ทริป 2 คืน
4/10
I have been to the hotel many times / hotel is not very busy in August /I asked for a late check out until 5 pm and indicated to pay part of the rate - the answer was I need to pay full room rate - my last time at this hotel - a Marriott
helmut
ทริป 1 คืน
10/10
Gabriela
ทริป 3 คืน
10/10
The smell was amazing and the staff was very welcoming and accommodating. The property is gorgeous and so conveniently located.
They give a credit every night at the lobby bar or spa fo offset the cost of the daily fee which is really nice. Will definitely stay there when I’m in NYC next time.