This hotel experience was absolutely horrible. We had driven hours from Istanbul and arrived late at 3am, exhausted and ready for bed. We booked a non-smoking room. We got up to the room and the stench gave us instant headaches and a cough. It was as if 5 people were smoking in the room at once. There were ashtrays in the room and the window was wide open and it still smelled that bad. We called down and the front desk guy kept saying he didn’t understand us because we spoke English. Although he did speak English when it suited him. We used a translator app and requested a different room but were told there were no other rooms available. The manager said that they cannot control whether people smoke in the rooms or not. However I pointed out the ashtrays in the rooms and the lobby, and the advertised “non-smoking room” that we had booked, labelling this as false advertising. We asked for a refund and assistance in finding an alternative hotel. A refund was refused and we had to reach out to Expedia to assist us. We were standing in the lobby until 5am, the manager was no help, he was argumentative, took no ownership in the false advertising or assisting us with a refund or alternative rooming options. And as we left, we watched the manager smoke in the lobby, then pointing out to him that this is in fact a full smoking property, and no part of it is non-smoking. I’m thankful for Expedia to getting us a refund and another hotel organized. I do not recommend this place at all.
Alicia
Alicia, ทริปโรแมนติก 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
7 สิงหาคม ค.ศ. 2022
Helaas geen goede hygiëne. Kamer rook erg naar sigarettenrook
Nur
Nur, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
29 กรกฎาคม ค.ศ. 2022
Check in hızlı bir şekilde yapıldı. Odaya ilk girdiğimde genel olarak temiz gözüküyordu. Tasarım fiyata göre makuldü. Banyodaki armatürler lüks bir seriden seçilmişti.
Yol kenarı olmasına rağmen camlar kapatıldığında oda ses almıyordu. Kahvaltıda çok çeşit olmamasına rağmen yeterliydi.
Çift kişilik yatak çarşafı üst yarı ve alt yarı iki ayrı çarşaf ortada üst üste binecek şekilde hazırlanmıştı.
Banyoda klozet üstünde temizlenmemiş lekeler vardı.
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
8 พฤษภาคม ค.ศ. 2022
Ouf
Ouf, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
14 เมษายน ค.ศ. 2022
Otel hem konum itibariyle hem de sunmuş olduğu hizmet ve konforla benim gözümde eksikti. Fakat çalışanlar güler yüzlü ve her konuda yardımcı oldular. Odamız genişti fakat pek temiz ve derli toplu değildi.
Hüseyincan
Hüseyincan, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
11 กุมภาพันธ์ ค.ศ. 2022
safa furkan
safa furkan, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
12 พฤศจิกายน ค.ศ. 2021
Ayse
Ayse, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
6 ตุลาคม ค.ศ. 2021
kemal
kemal, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
17 กันยายน ค.ศ. 2021
Ozan
Ozan, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
27 สิงหาคม ค.ศ. 2021
Otelin yeri merkezi bir konumda. Genel olarak bir sorun yaşamadık.Yatakları çok yumuşak ve güzel. Fakat Kahvaltı bölümünde covid önlemleri arttırılmalı. Eldiven vs konulabilir.
Oguzhan
Oguzhan, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
26 สิงหาคม ค.ศ. 2021
Tek kelimeyle mükemmeldi. Temizliği, düzeni ve de ortopedik yastıkları ile harikulade idi.
Ayrıca fiyat performans olarak da tek geçerim diyebileceğim bir konaklama oldu.
Mehmet
Mehmet, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
19 สิงหาคม ค.ศ. 2021
İzmirdeki otelimizi bulduk :)
İş için sürekli seyahat ediyoruz ve İzmir de bu o otele ilk defa geldik güleryüzlü ve ilgili yaklaşımları ile çok yardımcı oldular odalar her gün düzenli temizleniyor konum olarak çok rahat otopark sıkıntısı yaşamadık İzmir de seçenek otel olarak çok ancak çok vasat ve güven vermeyen sokaklarda oteller var burası güvenle kalabileceğiniz bir otel gönül rahatlığıyla konaklayabilirsiniz.
Erdogan
Erdogan, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
16 สิงหาคม ค.ศ. 2021
Yine gitsem kalacağım yer.
Konaklama gayet güzeldi kahvaltısı çeşitli ve yeterli idi odalar konforlu idi, lokasyonu da çok iyiydi özellikle basmahane garına ve izbana çok yakındı. Çalışanlar çok ilgiliydi, buzdolabı çalışmadığını söylediğimizde sürekli ilgilendiler. Odanın konforu ve büyüklüğü de gayet güzeldi, özellikle yatağın vs konforuda gayet güzeldi yaz dönemi yoğun olmasına rağmen özenle hazırlanmış idi herşey, Yine İzmire gitsem yine kalacağım yerler arasında Avin Otel.
Batuhan
Batuhan, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
14 สิงหาคม ค.ศ. 2021
Odalar halı eski olduğu için kokuyor mefruşat ve havlular eski
mustafa
mustafa, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
14 สิงหาคม ค.ศ. 2021
Fiyat performans açısından mükemmel
Otel çalışanları çok ilgiliydi. Her konuda yardımcı oldular. Tavsiye ediyorum. Az odalı butik otel. Her yere yakın
altug
altug, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
10 สิงหาคม ค.ศ. 2021
The hotel was completely run down- electricity sockets and open wires in the bathroom and bedroom, water damage in the toilet sink, broken tables. There were dirty stains everywhere. I had to clean and disinfect the toilet. I really couldn't rest and sleep easily.