Staff was amazing, grounds are so beautiful. The shops and restaurants on site are so convenient. Lots to do in the area and walking distance to so much more if you need it. Loved having access to all the different pools or the lagoon and beach.
Grand Islander was absolutely wonderful. Staff assisted us with a well appointed room since the “loud” people on strike were being so noisy. In spite of them we loved our room & view. Definitely would stay there again.
Staff was on strike so the money i spent for the amenities did not match. Rooms weren't ready for a lot of guests because they were so short staffed and simple things like towels weren't readily available and had to get it yourself. I don't care about that but when you spend that type of money you would hope its included. Other than that, Hawaii was beautiful! But if i knew about that strike i would have booked else where.
KEN
รีวิวจากผู้เข้าพัก Travelocity ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
18 ตุลาคม ค.ศ. 2024
VERONICA
VERONICA, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
15 ตุลาคม ค.ศ. 2024
The property did not notify us that there was a huge worker’s strike going on at the time of our visit. No housekeeping services, no valet, no frontdesk until 12 noon, no one answering our phone calls. It was a nightmare.
Dominique
Dominique, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
6 ตุลาคม ค.ศ. 2024
We arrived the day the property went on strike. It was HORRIBLE. Half the amenities were open, and the half that was open wasn't serving everything. None of the pool bars/dining were open. We woke up everyday to strikers protesting by 7 am. They woke us up by bullhorn and didn't stop till after 9 pm. We didn't get offered anything for dealing with it. DO NOT STAY HERE!
Nick
Nick, ทริปกับครอบครัว 9 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
29 กันยายน ค.ศ. 2024
Very convenient location with lovely view of the ocean from our 29th floor luxury ocean view suite! Good place to stay little ones!