Absolutely amazing hotel. We cannot fault it in any way. We stayed for 2 nights as part of our honeymoon trip. The location is amazing for exploring the city (temples, markets, shops - we walked everywhere whilst here).
We booked a last minute additional night (originally had 1 booked) and whilst the staff couldn’t keep us in the same room for the duration, they moved all our luggage whilst out into our new room. Staff asked us if there was anything they could do for our next room, we asked for slightly smaller pillows, which they kindly ensured we had!
Breakfast was amazing, a mix of pastries, cereals, freshly cooked warm food, as well as including unlimited water, juices, hot drinks & noodles for your stay 24/7.
The staff were all so nice and friendly, chatting with us at breakfast and giving tips of where to visit. They also had a small chocolate gift on arrival for our honeymoon with a lovely handwritten card.
The room was clean, with a working TV, aircon, good shower & balcony. When planning our trip to the airport, they arranged a transfer for us at 4am and had prepared take away cups for hot drinks and a breakfast box each of pastries and milk.
This is one of the best hotels we have stayed in and cannot fault it at all. The staff are amazing and if we were to visit Chiang mai again, we would be staying here without a doubt! Thank you all so much!