The hotel itself was fine. The shower is a little weird, as it drains straight into a crack in the floor, and its not really on an incline, so the water kind of got everywhere in the bathroom.
Worst thing though was the valet service. It's already ridiculously expensive to park in Chicago, and their rate is $78 per night. We had trouble getting our car out one night, waiting for over 20 minutes (the expected wait time). By the time another valet showed up outside, he said he had to check if anyone was even getting our car. It was a mess.
Also, the last day of our stay, a marathon blocked off the road the hotel was on, so getting our car out to leave was challenging for the valets. They didnt seem aware and i feel like the hotel could have been more prepared.