The staffs were really nice and helpful.
The weather was really hot on the day we went there but once we got to the hotel, the staffs told us that we can take a rest in the lobby and free ice was also provided.
Overall is great. Staff members are very helpful and super nice. Shampoo is really good, no need to bring yours.
Approx 5 mins walk to subway (Midosuji and Tanimashi lines) and around 10mins walk to train stations (Hankyu Umeda and JR Osaka) and Airport Limousine bus stop. Plus, there are many facilities around such as department/ convenient stores and good restaurants.