Customer Service at The Shigira was exceptional. We could not have been happier with the level of care and attention that Miyu provided. She made sure that every need that we had was attended to, whether it be restaurant reservations, transportation, booking a boat, booking our nightly massages….we felt that she bent over backwards for us. We have stayed at many 5 star resorts around the world and The Shigira ranks up as one of the best experiences that we have had.