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Hotel Plaza Palenque

3.0 star property
Suburban hotel in Palenque with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Palenque

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
Reception
Exterior
Standard Double Room, 2 Double Beds (2 double beds) | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Non-smoking
  • Pool
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is ฿2,379
฿2,807 total
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds (2 double beds)

Standard Double Room, 2 Double Beds (2 double beds) | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, 2 Double Beds (2 double beds)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 20.0 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, (73)
The price is ฿1,650
฿1,947 total
includes taxes & fees
13 Jan - 14 Jan 2025
HOTEL MAYA PALENQUE
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About the area

Map
Km 27 Carr. Palenque-Catazaja, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 14 min walk
  • Aluxes Eco Park - 6 min drive
  • Palenque National Park - 8 min drive
  • Misol-Ha Waterfalls - 9 min drive
  • Palenque Archaeological Zone - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafe Jade - ‬18 min walk
  • ‪Restaurante Maya Cañada - ‬17 min walk
  • ‪Mr. Taco - ‬3 min drive
  • ‪Chivo's Mar & Tierra - ‬16 min walk
  • ‪Restaurante Trotamundos - ‬17 min walk

About this property

Hotel Plaza Palenque

Located just 1.2 mi (2 km) from the airport, Hotel Plaza Palenque offers a shuttle (available 24 hours). Guests can indulge in deep-tissue massages, and La Palapa serves Mexican cuisine. Other highlights include an outdoor pool, a poolside bar and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Dining

La Palapa – This restaurant specialises in Mexican cuisine.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 165 for adults and MXN 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 150 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 3 and 18 costs MXN 150 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Plaza Palenque Inn
Plaza Palenque
Plaza Palenque Hotel
Hotel Plaza Palenque Hotel
Hotel Plaza Palenque Palenque
Hotel Plaza Palenque Hotel Palenque
Plaza Palenque Hotel Convention Center

Frequently asked questions

Does Hotel Plaza Palenque offer free cancellation for a full refund?
Yes, Hotel Plaza Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Palenque?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hotel Plaza Palenque?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Plaza Palenque?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Plaza Palenque?
Yes, an airport shuttle is available. The charge is MXN 150 per room one-way.
What are the check-in and check-out times at Hotel Plaza Palenque?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hotel Plaza Palenque and nearby?
Hotel Plaza Palenque has an outdoor pool and spa services, as well as an arcade and a garden.
Are there restaurants at or near Hotel Plaza Palenque?
Yes, La Palapa offers Mexican cuisine.
Does Hotel Plaza Palenque have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Plaza Palenque like?
Hotel Plaza Palenque is a short 2-minute drive from Palenque, Chiapas (PQM-Palenque Intl.) and 14 minutes' walk from El Panchán.

Hotel Plaza Palenque Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Jesús, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siper
Excelente servicio y atencion
Jose Arturo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very old and need update . Bathroom and beds very old
Francisco, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Guillermo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Abel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mayela, 3-night trip
Verified Expedia guest review

6/10 Good

Clean, Basic Hotel
The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.
Klaus, 3-night trip
Verified Hotels.com guest review

8/10 Very good

had what I wanted
Jose, 4-night trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Guillermo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.
PEDRO, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jerry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great price for this hotel.
MATEO, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Elizabeh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Agradable
El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas
Martha Alejandra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center
Christopher, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Ercilda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

the service was good clean room spacious good air-con good wi-fi close to the piramids breakfast just ok everything perfect
Francois, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esthela, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff a very friendly.and the roo.s are clean. About 1.5 miles from the bus station.
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Quiet location and close to center town. Nice pool and restaurant in a court yard setting.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Centrally located. Nice pool. Great food at the restaurant with very attentive servers.
2-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.
2-night trip
Verified Expedia guest review