โรงแรมเออร์เบินบูทีค

Exceptional customer service and fantastic stay!

Our stay was lovely at the boutique. Tia and Manny provided exceptional guest services. We were greeted warmly from the moment we entered and each time we came in. Such a delight! We will return. Thank you Manny for your thoughtfulness!

Barbara, ทริปกับครอบครัว 1 คืน, 2 ก.ค. 2021

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I had a very good stay. There was a 6 minute walk to where my car was housed the next morning. This was at 0330. But I didn’t have any issues walking by myself at that hour.

Sharon, ทริป 1 คืน, 1 ก.ค. 2021

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The hotel was fantastic! Great location. Will definitely stay again!

David, ทริป 1 คืน, 22 มิ.ย. 2021

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Excellent location

This place has a very good service, checking in and out was very easy and quickly. The place is very clean and it has an excellent location right into Little Italy. The only down side is that my room was somewhat small and had no desk or table to eat my take out food.

Gerardo, ทริป 1 คืน, 22 มิ.ย. 2021

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Quite little hotel

The room was nice and the location, next to Little Italy, was great. Paid parking is off site and quite a walk with luggage. Requested but never received an itemized bill of charges. We left something behind and they offered to mail, at my expense, which they did not.

Cheri, ทริป 2 คืน, 22 มิ.ย. 2021

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How is it boutique?

You're paying for the amazing location near to all the eateries in Little Italy. This hotel has no thrills and no common space. My window looked out into the AC unit next door.

Alex, ทริป 2 คืน, 9 มิ.ย. 2021

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Not happy

The room smells like mildew

Elena, ทริป 1 คืน, 5 มิ.ย. 2021

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Beware! They tried to cancel our paid for room!

My wife and I showed up at 3:20 pm for our 3pm check-in, and were informed that our reservation was canceled due to non-payment from a rejected charge the night before. My card was charged for the trip almost two weeks prior. The clerk then proceeded to tell us that the hotel was full, but they might be able to give us the first night at current rates. I pointed out that if there was a problem with charging the card, they should have contacted us at literally any point before we showed up at the hotel They had been contacting us via hotelks.com messages about other issues. The clerk said there was nothing he could do and when we demanded to speak to a manager, he said he didn't want to bother the manager, as if it's not the manager's job to specifically address these kinds of issues. I had to pull up my credit card statements showing the hotels.com charge in order to get their issue resolved. They gave us the original reservation after the stink I caused, and I overheard the clerk saying that he was going to delete a hold for another guest on our room. They wanted to kick us out of the room for someone that hadn't even shown up yet! As far as the room goes- it was crap. Bed too big for the room, and difficult to navigate in a wheelchair. The room had a roll-on shower and shower seat but the shower head was fixed to the wall and the only way to adjust he head was over 6 feet from the ground. A person that could not stand cannot adjust the shower head.

Michael, ทริป 3 คืน, 4 มิ.ย. 2021

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Parking is impossible and not included

I would not have gotten this room if I knew the parking was quite a ways from the hotel. The room appeared clean but when I walked bare foot I had quite a time getting the debris off of my feet. The shower appears dirty but I didn't try it. The bed was pretty good, but very high. The room has all of the amenities and the staff were friendly. The area is not bad.

jeanette, ทริป 1 คืน, 31 พ.ค. 2021

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Simple comfort right in middle of Italy

Excellent location in Little Italy, this simple, is nevertheless comfortable, clean and modern. Great service. Walking distance from train station, gaslight district and harbor. Recommend.

Clinton, ทริป 3 คืน, 24 พ.ค. 2021

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