Previous reviewers have mentioned the recent elevator problems- it was annoying, we were on the 31st floor and it did take a while to get down each time, waited 20 mins on our final day as wasn’t prepared to carry our luggage down 31 flights of stairs!
We didn’t sleep brilliantly unfortunately, bed was comfortable, pillows were not and the air conditioning was so loud and seemed to come on whenever it wanted. We also unplugged the fridge as that was noisy. Complained one morning as I woke up during the night to a really strong smell of marijuana in our room- think the smell must have come through the vents from another room and it was awful, we then had to open a window and then couldnt get back to sleep as obviously it was noisy. Clarifies with the front desk in the morning that it was a non- smoking hotel and they said yes and did give us complimentary breakfast vouchers, but I would’ve just liked an undisturbed sleep!
Great location for exploring but wouldn’t stay again. Water wasn’t always hot in the morning as everyone must’ve been showering so had to leave it to run for a while sometimes in an attempt to get it hot.
The guys working in the lift and attempting to deal with the elevator WhatsApp group did their best and were actually the friendliest of all the staff, even though that wasn’t their usual role!