At Riverside Hanoi Hotel, you'll be within a 10-minute drive of West Lake and St. Joseph's Cathedral of Hanoi. Guests can indulge in massages and enjoy local cuisine at Riverview Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a steam room.
Languages
English, Vietnamese
At a glance
Hotel size
85 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Business center
Meeting room
Computer station
Conference space (753 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Television in common areas
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Dining
Riverview Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Hanoi Riverside
Hanoi Riverside Hotel
Riverside Hanoi
Riverside Hanoi Hotel
Riverside Hotel Hanoi
Riverside Hanoi Hotel Hotel
Riverside Hanoi Hotel Hanoi
Riverside Hanoi Hotel Hotel Hanoi
Frequently asked questions
Does Riverside Hanoi Hotel offer free cancellation for a full refund?
Yes, Riverside Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Riverside Hanoi Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riverside Hanoi Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Riverside Hanoi Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Riverside Hanoi Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Riverside Hanoi Hotel and nearby?
Riverside Hanoi Hotel has a steam room.
Are there restaurants at or near Riverside Hanoi Hotel?
Yes, Riverview Restaurant offers local cuisine.
What's the area around Riverside Hanoi Hotel like?
Riverside Hanoi Hotel is located by the river in Cau Giay, a short 14-minute walk from Vietnam Museum of Ethnology and 17 minutes' walk from Museum of Ethnology.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 16, 2024
Good property, I wish the steam room and sauna was working but it was undergoing maintenance. Staff was excellent.
Caoilte
Caoilte, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Mar 26, 2023
I don't like it
Akira
Verified Expedia guest review
6/10 Good
Nov 1, 2019
Harish
Harish, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 29, 2016
The staff were great and friendly. Overall a pleasant stay!
Catherine
Verified Hotels.com guest review
10/10 Exceptional
May 25, 2015
great place
They were very kind and welcoming. They even gave me a birthday gift! What a surprise that was. The restaurant in the hotel is also very nice. I would like to stay here again on my next trip to Hanoi
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
May 22, 2015
Nice friendly stay
The hotel has it all, wifi, breakfast and a gym. It's not too close to Hanoi city but will only cost around $40,000.00 dong to catch a cab. The staff are super friendly and helpful, will definitely stay here again.
Btw make sure to check out a little Cafe called Cafe Phizo on the same Street, just turn right after you leave the hotel 2min walk. It serves delicious authentic Hue Vietnamese food and drinks.
Jason
Verified Expedia guest review
10/10 Exceptional
May 21, 2015
great stay
Excellent stay
Verified traveler
Verified Hotels.com guest review
2/10 Poor
Apr 12, 2015
Terribel location
I booked this hotel through expedia. It was far away from central city. Taxi driver couldn't find this location. He doesn't speak engligh. Good thing was I prepare address for him. He had stop to ask local people after circle busy street. I got anxious and lost my Tiffany sunglass when I took suitecase after we arrived hote. They put me on 8t floor. Hallway was dark and hot. Terrible breakfast was in morning. Seems hotel doesn't like turn on air-condition. I spent few minutes to drink coffee. $56/night was I paid to expedia, not worth at all.
traveler
Verified Expedia guest review
2/10 Poor
Feb 16, 2015
just a scam beware of this hotel
thy lyed about my room it was not the room in photo had little hot water and the computers did not work it took to long to get to town it was a scam i left and found a better room in a backers in the old part of town thank god i felt like a prisioner.
peter
Verified Expedia guest review
6/10 Good
Jan 31, 2015
this hotel located between west lake and ho an kiem lake.
big room with living room. and clean bathroom. but can't come hot water.
roy
Verified Expedia guest review
10/10 Exceptional
Jan 31, 2015
best choice no regrets
excellent young happy staff.
you can only have a good clean hotel if the staff
is happy and work in a good envirement .this hotel
proves it, good management and a great small hotel.
andre
Verified Expedia guest review
10/10 Exceptional
Nov 8, 2014
Small but clean, friendly staff
We arrived at the airport 2 hours earlier than previously scheduled. After a short phone call, the hotel was able to rearrange picking us up in 15 minutes.....very efficient. The front desk staff was very helpful and friendly.
John
Verified Expedia guest review
8/10 Very Good
Jul 28, 2014
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jul 25, 2014
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2014
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
May 25, 2014
Beautiful hotel
My flight was in the evening. Hotel staff changed to late check out int the free of charge.
Verified traveler
Verified Expedia guest review
8/10 Very Good
May 17, 2014
Comfortable room
Generally very good for the price I paid for. The hotel manager is extremely helpful on many aspects.Wifi is working well. Need more lighting on working area for people who need to work on the desk
Frequent Hanoi visitor
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2014
Nice, clean rooms. Location so-so
Location and surrounding neighbourhood is nothing to brag about. But because I am on business trip and staying alone, hence it is ok.
Batman
Verified Hotels.com guest review
8/10 Very Good
Apr 14, 2014
Great Hotel
Great hotel and good breakfast service. Only one drawback is that it was away from Old market area and other locations in the city. Our tour bus wouldn't pick us up from this location as it was out of their way. Other than than rooms were clean (but very small) and staff was very helpful.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2014
a 3+ star hotel, 13/April/2014
a 3+ start hotel, very friendly staff n front desk manager, Mr Tung, via Expedia I booked 3 nights as per booking situation at time, I wrote to hotel who booked me in extra night n offer airport pick-up; all very smooth. room very clean, breakfast good, hotel with free sauna steam bath facility, not commonly found on this price range hotel. staff remember guest name, I even received flower n fruits packs on my birthday, very nice surprise.. highly recommended..
Nhung
Verified Expedia guest review
8/10 Very Good
Feb 25, 2014
Good enough hotel
The size of the room was not so big, but enough. Equipments are clean and comfirt. Only hot water is running out so often. Hotel is not located in the central area and is located in dark and quiet in the night.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2013
New Hotel
The staff were great and went all out to make us happy. The restaurant food was a bit lacking but otherwise it was fine.