ลีซ อินน์, มะนิลา

Reservations paid in advance for December 2-5, 2019. Reservations was for Delux with 2 Single Beds. Several delayed/rescheduled flights. I arrived at the hotel December 4th around 2:30 am. Receptionist Katherine Jandog informs me that the only available room has a single bed. So basically, the room that I paid for was given away to some else. I asked her why was the room given away. NO explaination. NO answer. Trying to dodge the question. She tries to accommodate me or let's say inconvenience me, she attempts to check their sister hotel for a room. NONE Available. I wanted a refund. She says "sorry it's non-refundable". Why? I paid for a room in full and I'm not getting the room I paid for. Why wouldn't I get a refund. I want to speak with your manager. Oh she comes in at 7 am. Being tired from rescheduling of flights and it is almost 4 am, I just took the room that was available. Processing the room, receptionist say, I need PHP 1,500 for security deposit. That was not happening.

The place was good for our needs...the staff are very accommodating, probably because some speak our local dialect...and the utility personnel are ready to attend to our needs...Definitely, will be staying at the place for my next trips in Manila

Ok wifi and not good channels

A total waste of time, a trick, in the reality nothing like of what it is shown online

Clean... Excelente frutti delicious romance room.. u a que rico