โฮม2 สวีทส์ บาย ฮิลตัน ฟิลาเดลเฟีย - คอนเวนชั่นเซ็นเตอร์ รัฐเพนซิลเวเนีย

WOW A PLEASING EXPERIENCE WITH 😍 A TEEN

IT WAS GREAT!!!! The room was spacious, comfortable, clean, and close to everything!!! My Teen who complained about everything actually Surprised didn't!!!

Marisol, ทริปกับครอบครัว 2 คืน, 9 ก.ย. 2021

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Nice clean and great location

Judy, ทริป 5 คืน, 5 ก.ย. 2021

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Waste of money

Rooms are not properly cleaned. Checked in to find 2 bags of garbage in the trashcans and used and wet washcloths hanging in the shower. Front guest staff is not very attentive . I reported my remote not working 4x in 3 days and it was not fixed until i found an engineer in my hallway and asked him to fix it. These were just some of the issues I had during my stay

Erica, ทริป 4 คืน, 26 ส.ค. 2021

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I expected a little bit more from a Hilton property. Bedding had pink stains on it which was also noted on one of the couch cushions. Mildew around the sink. A dirty coffee pod was left in the coffee maker and the coffee mug had lipstick on it. I just felt like the room wasn't even cleaned. The line to check in was about 9 people deep and there was 1 poor man working by himself. Overall I was not impressed by any aspect of this hotel.

Shannon, ทริปกับครอบครัว 1 คืน, 21 ส.ค. 2021

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It says kitchen but it didn’t have a stove. That made no sense

Randy, ทริป 1 คืน, 20 ส.ค. 2021

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Worn linens; uncomfortable

Towels were ragged. Bed cover had holes in it. Not stocked with hand soap for sink or other necessities. Bed was made with mattress topper/bed skirt on top of the sheet. Couch had stains. Toilet handle kept breaking and would not flush.

Karen, ทริปกับครอบครัว 4 คืน, 19 ส.ค. 2021

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It was ok. Staff was very nice and friendly.

Lavone, ทริปกับครอบครัว 3 คืน, 19 ส.ค. 2021

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Home Away From Home

My stay was awesome! There was plenty of staff available to keep the facility clean. I would recommend Home 2 Suites when traveling to Philadelphia.

Terri, เดินทางเพื่อทำธุรกิจ 3 คืน, 15 ส.ค. 2021

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Great location

The receptionist was rude to get my digital key, but upgraded my room. I booked this because of the hotel suite and the indoor pool which was shut down that was a disappointment. There was hair in my sink, some of the dishes dirty. But over all I made the best of it. There was a big market Nextdoor to explore it had everything and was delightful. So it made the stay great.

Dekisha, เดินทางเพื่อทำธุรกิจ 1 คืน, 11 ส.ค. 2021

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Very Disappointed

The room wasn't ready when we arrived, even though we arrived 1 hour after check-in. We had to wait another hour in the lobby. Another guest got her room and immediately came back because her fridge didn't work. When we got to our room, the cleaning staff was still inside cleaning. We threw our stuff down and left because we were starving from a 3 hour drive and 1+ hour wait. When we got back, we went to bed. Then in the morning I noticed how dirty the room was and I called the front desk - no one answered. I work remote so I couldn't go down and talk to them. Later that day the sink was clogging. They sent a maintenance person and they basically gave us the inside scoop of the hotel and the short staff issue, and all the stuff in the rooms that were broken. Our garbage disposal was rusted and seized. He had to reschedule to swap it out. Maybe don't completely book the hotel if you're short staffed? Anyway the walls were dirty and I think there was blood on the walls. Ac was leaking onto floor. Dishwasher leaked all under the sink!! I reported this all to the front desk. No resolution. So then finally one time we were in the lobby and I asked for the manager and wanted to make sure he was aware of everything and he asked why I didn't tell him sooner. Um i called and I did? So we stuck it out the final last night in our room and in the morning when I asked for the manager again I was told I'd have to call at 3pm. No help, no resolution. Even after calling hilton/hotels.com..

Dawn, ทริปกับครอบครัว 4 คืน, 8 ส.ค. 2021

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