Andaz Delhi - a concept by Hyatt

Brilliant and an amazing experience

I had an amazing time diring my entire stay. The room was very special facing the runway. The service was excellent. The entire experience was brilliant.

Amey, ทริป 1 คืน, 8 ส.ค. 2021

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Hotel Andaz

Amazing stay but in- room dining options were less

เดินทางเพื่อทำธุรกิจ 1 คืน, 1 พ.ค. 2021

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B

ทริป 1 คืน, 24 เม.ย. 2021

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The staff is excellent but except for the hotel lobby, the property is dated. The corridors look and smell like a cheap motel. The rooms are good but the two queen size beds were more like twin sizes. So the paid upgrade really didn't work. The service staff and the food are excellent. The morning breakfast is awesome and has a lot of variety. Overall only the service staff shine.

ทริปกับครอบครัว 1 คืน, 31 มี.ค. 2021

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Have stayed in past, but this time it was a really bad experience. My booking included breakfast. Had changes in flight and requested a packed sandwich, they did not oblige. Requested help with luggage at 11 PM, was totally panicked as did not receive help untill 11.45 PM. Needed travel documents printed, no business office. Had to call 3 times to get help with that. The room looked really bad with inappropriate furnishing, a shabby table and really eyesore lockers. Will not be staying there ever again. At the very minimum I should get partial refund, states barely 6 hours.

ทริปกับครอบครัว 1 คืน, 29 มี.ค. 2021

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Overcharged me for stay & not refunding now.Cheats

The stay was alright but the property overcharged me. My stay was already inclusive of taxes and they charged taxes again on the taxed amount. And now they are not refunding the overcharged amount even after a month and promises. No customer care.

Mohit, ทริปกับครอบครัว 2 คืน, 27 มี.ค. 2021

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Very clean. The breakfast buffet is the best . Must get the option.

ทริปกับครอบครัว 1 คืน, 12 มี.ค. 2021

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Not very good stay

Hotel was full of mosquitoes . N v had a very unpleasant stay. Because of that couldn't sleep whole nyt

Sidharth, ทริปกับครอบครัว 1 คืน, 12 มี.ค. 2021

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Arrogant attitude of front desk staff

The service of front desk is pathetic. After check-in, I called front desk requesting for a scissor or knife to open airport security lock from my suitcase. She informed me that she is sending this right away. When no one came for 30 minutes, I called them again. The front desk staff who pucked up phone said that sorry, they cant send scissor or knife to my room. After that I went to reception to request again and finally they sent scissor to my room to open security lock of my suitcase. I wasted 1 hour in this struggle with their rude staff. After that, the phone stopped working in the room and there was no water in bathroom with frequent power cuts. At the time of check-in, no one bothered to ask about my experience of stay. When I asked for feedback form, I was told that I'll receive this online and I can give feedback there. This kind of pathetic service was not expected from chain of hotel operated by Grand Hyatt!!

Vikash, เดินทางเพื่อทำธุรกิจ 1 คืน, 18 ก.พ. 2021

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Poor staff service . Terrible bathroom design. Dirty towels and so on

ทริป 2 คืน, 23 ธ.ค. 2020

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