4/10 พอใช้
13 พฤศจิกายน 2022
Needs some improvements
My husband and I stayed here for 2 nights and it was not a pleasant experience. We were placed in a room right next to the stairs and an exit. The doors that were used for the exit and stairs were not soft close doors, they slammed. People were not slamming the doors, for some reason the doors slammed close on their own. This made sleeping unpleasant. Our coffee maker was missing some parts so we couldn't use it. The coffee in the lobby did not taste good and the complimentary breakfast was overcooked. The decor in our room was not terrible but it was not cohesive. The hot water in our shower never was actually hot...luke warm at best. The door to our room needs to be fixed. We had to use great force to open and close it...I believe layers of paint on the door has rendered it too tight for the frame now. All of this was made worse by the fact that we had friends stay at a nearby hotel that was comparable in price but superior in quality. We regretfully did not inform the hotel of our grievances at the time of our stay. We did not give them an opportunity to make it right, and we should have. We just hope they see this and make some minor improvements. It will then be the hotel worth it's nightly price. We feel we over payed for the experience.
Mary
Mary, ทริปกับเพื่อน 2 คืน
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